AtHoc - Senior Implementation Engineer (Bilingual)
BlackBerry•Waterloo, ON
•CA$96,000 - CA$135,000•Hybrid
About The Position
BlackBerry AtHoc is the global leader in networked crisis communication. As a Bilingual (French/English) Senior Implementation Engineer, you are the technical face of the company during the implementation phase. You will guide organizations through the transition from purchase to operational readiness, ensuring their system is architected for resilience and high availability.
Requirements
- Fully bilingual (French/English) with strong verbal and written communication skills in both languages.
- 4–7 years in a technical role (Systems Administration, Implementation, or Field Engineering).
- Advanced administration of Windows Server (registry, services, GMSA, and security policies).
- Experience managing IIS web sites, application pools, and SSL/TLS certificate bindings.
- Familiarity with SQL Server relational databases and the ability to execute basic queries for data verification or table changes, backup and restoration of databases.
- Proficiency in PowerShell for automation and API interaction.
- Familiarity with JSON, REST APIs, and Identity Management (SSO/Entra ID).
Nice To Haves
- Familiarization with SQL Server Availability Groups.
- Hands-on experience with Python.
Responsibilities
- Lead the technical configuration of AtHoc cloud instances and perform end-to-end installations on customer-provided infrastructure.
- Maintain expert-level configuration and troubleshooting of Windows Server, IIS, and SQL Server.
- Develop and maintain PowerShell scripts to automate data imports, deployment tasks, and system health checks.
- Configure Microsoft Entra ID (formerly Azure AD)/LDAP synchronizations and SAML 2.0/SSO authentications; utilize REST APIs and JSON payloads for system interoperability.
- Utilize SQL queries to assist with data mapping and to verify data integrity during the migration and implementation phases.
- Act as a technical advisor to client IT leads, providing best practices for system security hardening and maintenance.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Retirement plan
- Employee share purchase program
- Paid-time-off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
