Senior II Site Reliability Engineer

Akamai•Ottawa, ON

1d•CA$120,400 - CA$216,600•Hybrid

About The Position

Do you want to own the reliability of cloud load balancing infrastructure that serves thousands of customers at global scale? Are you a senior technical leader who can drive solutions across distributed teams while mentoring the engineers around you? Join our Cloud Networking SRE Team! The Cloud Networking SRE team is part of Akamai's Infrastructure Engineering & Operations organization. We design, deploy, and manage the reliability of Akamai's core cloud networking products. These products are foundational to the Akamai Cloud Compute platform, serving customer workloads across dozens of global regions. In this role, you'll own the operational reliability of two generations of load balancing infrastructure. You'll build and maintain observability frameworks, lead incident response for complex multiservice failures, and drive safe deployment practices across global rollouts. You'll work closely with cross-functional teams to shape how the NB/NLB stack evolves operationally.

Requirements

8+ years of experience in SRE, infrastructure engineering, or platform engineering, working with large-scale distributed systems
Demonstrate deep expertise with Linux networking fundamentals and diagnosing at the packet level using tcpdump, netstat, and similar tools
Have hands-on experience with L4/L7 load balancing technologies covering configuration, health checking, high availability, and failure modes at scale
Show a track record of defining SLO/SLI frameworks, building observability platforms from scratch, and running incident management processes at scale
Demonstrate expertise in Kubernetes and containerization at scale including workload scheduling, networking, resource management, and operating stateful or network-intensive workloads in a cluster environment
Build automation and tooling using Python or Go, with infrastructure-as-code experience (SaltStack, Ansible, or Terraform) and deployment safety instincts

Responsibilities

Owning the SRE infrastructure lifecycle from design reviews and pre-rollout readiness assessments through production sign-off and ongoing reliability management
Designing and implementing frameworks that reflect customer experience for load balancing services and driving action when error budgets are at risk
Building and maintaining observability pipelines from load-balancing components and system-level sources to dashboards that enable rapid incident triage
Leading technical incident response for complex NB/NLB failures, acting as the technical commander and driving root cause analysis and preventive follow-through
Developing and automating safe deployment workflows for phased releases, including bake-period monitoring, feature flag management, and validation across global datacenter rollouts
Reviewing design documents, product-requirement documents and producing actionable SRE input on operational risks, capacity implications, Day-2 concerns, and product strategy gaps
Building automation and tooling using Python or Go that reduces operational toil and improves team-wide operational capability