Senior IAM RBAC & ABAC Manager

Otis Elevator Co. • OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA, SC

9d • $138,000 - $175,000 • Remote

About The Position

Otis is seeking a highly experienced Senior IAM RBAC & ABAC Manager to join its global Identity and Access Management organization. The role leads the design, implementation, and governance of enterprise Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) frameworks, partnering with business stakeholders and managed service providers to advance identity governance, automate Joiner-Mover-Leaver (JML) processes, strengthen access controls, and improve operational efficiency through analytics, policy-based access management, and scalable automation across a global enterprise.

The position owns identity lifecycle governance and access-control improvements, including birthright access, application onboarding, access requests, provisioning, certifications, and reporting. It translates business needs into technical and functional requirements, coordinates delivery and testing, maintains operational policies and documentation, and presents findings and program status to leaders, application owners, auditors, and executive stakeholders. The role may require travel up to 5% and requires authorization to work in the United States now and in the future without sponsorship.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or equivalent professional experience.
• At least 5 years of progressive experience in IAM, Identity Governance Administration (IGA), or related cybersecurity disciplines.
• At least 5 years designing and implementing RBAC and ABAC solutions within large enterprise environments.
• At least 3 years of business and systems analysis experience supporting IAM initiatives.
• Experience operating in highly regulated and audit-driven environments.
• Hands-on experience with IGA platforms and identity lifecycle management processes.
• Demonstrated experience supporting SOX, audit, compliance, and access governance programs.
• Experience working within global organizations using managed services and onshore/offshore delivery models.
• Strong understanding of RBAC and ABAC, application onboarding and certification, IGA, access management, privileged access management, policy-based access control, fine-grained authorization, and segregation of duties.
• Experience with workforce identity lifecycle processes, including onboarding, transfers, terminations, and provisioning.
• Knowledge of cloud and enterprise environments such as Microsoft Entra ID (Azure AD), Active Directory, Oracle, UNIX/Linux, and mainframe platforms.
• Familiarity with IGA tools, privileged access management tools, MFA technologies, SSO solutions, and API-based integrations.
• Strong leadership, communication, and stakeholder management skills.
• Ability to facilitate discussions between business and technical teams.
• Strong analytical and problem-solving capabilities.
• Experience leading process optimization, governance, and operational improvement initiatives.
• Knowledge of Agile and Waterfall project delivery methodologies.
• Experience using scripting, automation tools, or advanced Access and Excel capabilities for analysis and reporting.
• Must be authorized to work in the U.S. now and in the future without sponsorship.

Nice To Haves

• Preferred certifications: Security+ (Sec+), CISSP, CISM, Certified Identity and Access Manager (CIAM), or Saviynt Certification.

Responsibilities

• Lead the design, implementation, and continuous improvement of enterprise RBAC and ABAC frameworks, including roles, rules, attributes, entitlements, datasets, and access policies.
• Establish governance processes supporting least privilege, risk mitigation, access certification, entitlement reviews, application certification, and audit readiness.
• Use role mining, entitlement analytics, and risk-based intelligence to identify access patterns, optimize access models, and strengthen enterprise access controls.
• Own identity lifecycle governance processes, including Joiner-Mover-Leaver, birthright access, application onboarding, access requests, provisioning, and reporting.
• Enhance automation across onboarding, transfers, terminations, access provisioning, integrations, APIs, and event-driven workflows.
• Partner with HR, application, and technology teams to improve workforce identity data quality, onboarding experience, and policy-based access decisions.
• Translate business needs into functional and technical requirements through workshops and collaboration with business, technology, application, and global teams.
• Partner with managed service providers and implementation teams to deliver IAM solutions aligned with business requirements, compliance standards, testing expectations, and reporting needs.
• Develop and maintain IAM, RBAC, and ABAC dashboards and metrics to show access governance effectiveness, compliance, operational performance, risks, and optimization opportunities.
• Coordinate testing and delivery, including planning, test execution, defect management, user acceptance testing, remediation tracking, and implementation recommendations.
• Present findings, recommendations, and program status to business leaders, application owners, auditors, and executive stakeholders.
• Develop and maintain IAM policies, procedures, standards, operational documentation, and process controls.
• Identify opportunities to streamline workflows, improve user experience, reduce manual effort, and strengthen operational resilience.
• Lead continuous improvement initiatives to increase IAM program maturity, scalability, automation, and service quality.
• Follow change management practices, including impact assessment, implementation planning, approvals, communications, post-implementation review, and production support.
• Travel up to 5% as needed.

Benefits

• 401(k) plan with a generous company match and an automatic retirement contribution.
• Comprehensive medical, prescription drug, dental, and vision coverage for the employee and eligible dependents.
• Three weeks of paid vacation and paid company holidays.
• Paid sick leave, employee assistance, and wellness incentive programs.
• Life insurance and disability coverage.
• Voluntary legal, pet, home, and auto insurance options.
• Birth/adoption and parental leave benefits, as well as adoption assistance.
• Tuition reimbursement.
• Service anniversary recognition and spot performance bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager