Senior IAM Infrastructure Administrator

Conduent State Healthcare, LLC

1d•Remote

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Senior IAM Infrastructure Administrator Role Summary We are seeking a highly skilled IAM Infrastructure Administrator with deep expertise in Ping (ForgeRock) Identity Platform to support and manage enterprise identity and access management services. This role is responsible for the installation, configuration, maintenance, and optimization of IAM infrastructure to ensure secure, scalable, and highly available identity services across the organization.

Requirements

10+ years of experience in Identity and Access Management (IAM)
5+ years of hands-on experience with Ping (ForgeRock) (AM, IDM, DS preferred)
Strong experience with:
LDAP directory services and schema design
SSO, Federation, and Identity protocols (SAML, OAuth2, OIDC)
Experience administering Linux/Unix systems
Familiarity with web/app servers (Tomcat, Nginx, Apache)
Experience with scripting (Shell, Python, or similar)
Understanding of networking fundamentals (DNS, load balancing, SSL/TLS)
Experience with monitoring tools (Splunk, Prometheus, etc.)
Strong troubleshooting and performance tuning skills

Nice To Haves

Experience with containerization and orchestration (Docker, Kubernetes)
Familiarity with cloud platforms (AWS, Azure, GCP)
Knowledge of DevOps tools (Jenkins, Git, Ansible, Terraform)
Experience integrating IAM with enterprise applications (SAP, Salesforce, etc.)
Security certifications (e.g., CISSP, CISM) or ForgeRock certifications
Strong problem-solving and analytical skills
Ability to work independently and in a team environment
Excellent communication and documentation skills
Ability to manage multiple priorities in a fast-paced environment

Responsibilities

Administer and support the Ping (ForgeRock) Identity Platform (AM, IDM, DS, IG)
Install, configure, and maintain IAM environments across development, QA, and production
Manage identity infrastructure including:
Access Management (SSO, MFA, federation)
Directory Services (LDAP, replication, tuning)
Identity Governance and lifecycle management
Monitor system performance, availability, and capacity; implement proactive improvements
Troubleshoot and resolve IAM-related issues across infrastructure, application, and integration layers
Configure and maintain:
Authentication trees/journeys
OAuth2, OpenID Connect, SAML integrations
Policy enforcement and access controls
Support high availability and disaster recovery (DR) configurations
Work closely with DevOps teams to implement CI/CD pipelines for IAM deployments
Perform patching, upgrades, and security hardening of IAM systems
Maintain system documentation, runbooks, and operational procedures
Ensure compliance with security policies and regulatory requirements

Benefits

Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.
Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
Retirement Savings: Robust programs to help you secure your financial future.
Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
Career Growth Opportunities: Paths for advancement within a global organization.
Paid Training: Learn while you earn with award-winning learning platforms.
Paid Time Off: Competitive PTO packages to help you recharge.
Great Work Environment: Join an award-winning culture that values diversity and inclusion.

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