Senior HVAC Technician

Encon Heating & AC•Stratford, CT

23d•Onsite

About The Position

The Senior HVAC Technician is responsible for performing expert-level service, maintenance, installation, and diagnostics on complex commercial HVAC systems. This role acts as a technical leader in the field, supports large-scale commercial projects, and mentors less experienced technicians. The Senior Technician ensures all work meets safety, quality, and compliance standards while providing exceptional customer service to commercial clients.

Requirements

10+ years of HVAC service and/or installation experience required.
Strong proficiency with commercial systems including chillers, boilers, VRF/VRV, and complex control systems.
EPA Universal Certification required.
Ability to read and interpret commercial blueprints, plans, and control schematics.
Exceptional diagnostic skills and proven ability to resolve complex system issues independently.
Strong leadership, communication, and customer-service abilities.
Valid driver’s license.
Currently authorized to work in the United States on a full-time basis.
Able to work in a variety of extreme weather, hot and cold conditions.
Able to work safely in confined spaces such as attics, basements, closets, and crawl spaces.
Able to work safely at elevated heights such as rooftops, ceilings, and ladders.
Able to bend, crawl, stoop, stretch, and reach.
Able to walk on uneven surfaces.
Able to work off a ladder, sometimes at heights.
Able to safely lift 50 pounds.

Nice To Haves

Technical school, trade certification, or completed HVAC apprenticeship highly preferred.

Responsibilities

Diagnose, repair, and maintain complex commercial HVAC systems including RTUs, VAV systems, heat pumps, VRF/VRV systems, boilers, chillers, cooling towers, air handlers, and ventilation systems.
Lead advanced troubleshooting, root-cause analysis, and major component replacements.
Perform commercial system installations, start-ups, commissioning, and retrofits according to manufacturer specifications and project requirements.
Conduct detailed preventive maintenance and provide recommendations for system improvements, energy efficiency, and lifecycle upgrades.
Ensure all work adheres to company standards, project specifications, OSHA safety regulations, and local building codes.
Provide coaching, technical guidance, and on-the-job training to junior and mid-level technicians.
Work closely with dispatch, project managers, and estimators to support scheduling, work planning, and customer communication.
Build strong client relationships and communicate findings, options, and recommendations clearly and professionally.
Complete accurate documentation of service reports, time entries, parts usage, and job progress.
Maintain company tools, equipment, and service vehicle in safe operating condition.