Senior Human Resources Manager

7 Leaves Cafe • Huntington Beach, CA

10d • $105,000 - $125,000 • Hybrid

About The Position

The Senior Human Resources Manager is a strategic, hands-on People leader responsible for overseeing all HR operations and directly leading the Human Resources and Training teams. This leader plays a critical role in shaping the team member experience from recruitment to onboarding, development, performance coaching, culture, and compliance-across multi-state operations. This role is ideal for an experienced HR leader who thrives in a fast-paced, scaling environment and can balance day-to-day execution with long-term organizational strategy. The Senior HR Manager serves as a trusted advisor to Operations, guiding leaders, strengthening systems, and ensuring our People practices reflect 7 Leaves' values and commitment to servant leadership.

Requirements

• 5+ years in HR management or People leadership, preferably in a multi-unit or multi-state environment.
• Experience supervising HR and Training/L&D team members.
• Demonstrated success managing investigations, employee relations, and developing effective HR policies.
• Deep understanding of California labor law; experience with Nevada and Arizona is a plus.
• Comfortable using HRIS systems (e.g., Paylocity) and LMS platforms to streamline processes and support learning initiatives.
• Strong communication, conflict resolution, emotional intelligence, and influencing abilities.
• Able to build trust, model humility, and guide leaders through change.
• High adaptability, sound judgment, and unwavering commitment to confidentiality.
• SHRM-CP or PHR certification required; Bachelor's degree in HR, Business, Organizational Development, or related field preferred.

Nice To Haves

• Background in hospitality, retail, or food & beverage industries.
• Experience scaling HR processes, training programs, and People systems in a growing organization is a plus.

Responsibilities

• HR Operations, Compliance & Culture Stewardship Lead and mentor HR Managers, HR Specialists, and administrative team members.
• Ensure compliance with federal, state, and local employment laws (CA, NV, AZ).
• Oversee investigations, corrective action, and sensitive employee relations matters.
• Manage leaves of absence, ADA/FEHA accommodations, WC, and multi-state compliance.
• Annually review, update, and communicate HR policies and the Employee Handbook.
• Strengthen workplace culture emphasizing psychological safety, respect, and accountability.
• Champion DEIB initiatives embedded into hiring, onboarding, development, and performance.
• Training Department Leadership Lead Training managers responsible for curriculum development, onboarding, LMS management, and leadership pathways.
• Ensure Training and HR operate as a unified People team with shared priorities.
• Elevate new hire orientation, learning systems, and ongoing training for store, operations, and corporate teams.
• Collaborate with Operations and Quality to ensure product mastery and service standards.
• Build scalable leadership development programs for Supervisors, Managers, and District Managers.
• Talent Acquisition, Compensation, Benefits & Payroll Partnership Oversee hiring for corporate roles and store leadership to ensure fair, compliant, values-aligned selection.
• Manage benefits administration, broker relationships, and open enrollment processes.
• Partner with payroll to maintain accuracy and compliance in multi-state wage and hour practices.
• Lead annual compensation review and salary band management to ensure equity and competitiveness.
• Collaborate with Finance & Operations on workforce planning, labor strategy, and retention initiatives.
• Employee Relations, Performance Coaching & Culture Development Coach leaders on performance expectations, documentation, conflict resolution, and servant leadership.
• Guide progressive discipline and terminations to ensure fairness and compliance.
• Conduct exit interviews and synthesize insights to inform retention and cultural initiatives.
• Promote a culture of honest feedback, strong communication, and continuous improvement.
• People Data, Systems, Reporting & Cross-Functional Partnership Ensure HR data integrity and build dashboards to track turnover, retention, compliance, and workforce trends.
• Leverage Paylocity and LMS systems to improve workflow, communication, and team member experience.
• Use data to identify opportunities and provide insights to senior leadership.
• Partner with Branding, Product, Training, and Operations on engagement programs and internal communication.
• Serve as a People strategy leader contributing to organizational development and future growth planning.

Benefits

• Stay fueled and inspired: Enjoy your favorite handcrafted drinks on and off the clock with team member discounts.
• Comprehensive benefits: Medical, dental, and vision plans available for eligible team members to support your health and well-being.
• A culture that matters: Join a team that values authenticity, collaboration, and fun - where your personality and ideas are welcomed.
• Grow and be rewarded: Participate in our Leadership Bonus Pool and be recognized for your contributions and impact.
• Career development: Take advantage of mentorship, hands-on training, and opportunities to advance within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level