Senior Human Resources Manager - Sporting Kansas City
About The Position
Levy is seeking an experienced, collaborative Senior Human Resources Manager to lead the people strategy supporting its Sporting Kansas City team. The role partners with location leadership to build strong teams, develop talent, and create an exceptional employee experience in a fast-paced sports and entertainment environment. The manager supports salaried and hourly employees and provides HR leadership for both year-round operations and event-day needs, including events held during evenings, weekends, and holidays as required. The position works closely with location leadership, regional and Home Office Human Resources, and Talent Acquisition teams. It oversees employee relations, staffing and recruitment, onboarding, retention, performance management, compliance, workforce planning, and related HR programs. The role also uses HR trends and workforce data to recommend solutions, maintains employee documentation and HR systems, and supports compensation, benefits, leave administration, and payroll-related processes as needed.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
- At least 5 years of progressive Human Resources experience.
- Strong employee relations experience, including the ability to coach leaders and navigate complex workplace situations.
- Experience supporting high-volume hourly workforces and recruiting in a fast-paced environment.
- Ability to build trusted relationships and influence leaders at multiple organizational levels.
- Strong knowledge of employment practices and applicable federal, state, and local employment laws.
- Excellent communication, organizational, problem-solving, and interpersonal skills.
- Ability to manage multiple priorities while maintaining confidentiality and professionalism.
- Collaborative, approachable leadership style and willingness to be visible and hands-on with the team.
- Flexibility to work nontraditional hours based on the sports and entertainment event schedule.
Nice To Haves
- Progressive HR experience in hospitality, sports and entertainment, food and beverage, retail, or another high-volume environment.
Responsibilities
- Serve as a strategic HR partner to location leadership, providing guidance and support across Human Resources.
- Lead employee relations efforts, including coaching leaders, conducting investigations, resolving workplace concerns, and ensuring consistent application of policies and practices.
- Partner with leadership to develop and execute staffing strategies for event-day and year-round business needs.
- Support full-cycle recruitment, onboarding, retention, and workforce planning for salaried and hourly team members.
- Build relationships with team members and leaders and foster an inclusive, engaging, high-performing workplace culture.
- Coach and develop managers in leadership, employee engagement, accountability, and performance.
- Oversee performance management processes and guide corrective action and development planning.
- Identify opportunities to improve employee engagement, retention, recognition, and the team member experience.
- Ensure compliance with federal, state, and local employment laws and Levy and Compass Group policies and procedures.
- Partner with regional and Home Office Human Resources and Talent Acquisition teams on organizational initiatives, recruiting strategies, training, and employee development.
- Support compensation, benefits, leave administration, payroll-related processes, and other HR programs as needed.
- Analyze HR trends and workforce data to identify opportunities and recommend solutions aligned with business objectives.
- Maintain accurate employee documentation and effectively manage HR processes and systems.
- Provide HR leadership during events, including evenings, weekends, and holidays, as business needs require.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Retirement plan
- Flexible Time Off Plan
- Paid parental leave
- Holiday time off (varies by site and state)
- Personal leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Potential eligibility for paid and/or unpaid time off benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Senior
