Senior Human Resources Business Partner (HRBP) – Support & Innovation

MRI•Cleveland, OH

About The Position

We are seeking a senior, adaptable, and collaborative HR Business Partner to support our Support organization as we accelerate our journey in AI, change leadership, and organizational transformation. This role is a trusted advisor to Support leaders and will work in close partnership with the VP NA Talent Advisor, driving people strategies, leadership development, and workforce planning in a dynamic, high-growth environment. The ideal candidate thrives in ambiguity, excels at building relationships across global teams, and brings deep expertise in AI, change management, and leadership development. Exceptional communication skills and a strong team orientation are essential, as this position will require frequent collaboration with senior leadership, including the VP NA Talent Advisor, to shape a future-ready, innovative, and inclusive organization.

Requirements

8+ years of progressive HR experience, with at least 4 years in a strategic HRBP role.
Demonstrated expertise in change management, leadership development, and AI/digital transformation.
Experience supporting global teams, with a strong preference for exposure to delivery centers in India.
Proven ability to operate effectively in ambiguous, fast-paced, and PE-backed environments.
Strong influencing, relationship-building, and executive communication skills.
Exceptional communicator and team player, able to collaborate closely with the VP NA Talent Advisor and other senior leaders.
Analytical mindset with experience using data to guide decisions and organizational design.
Team player with a high-touch, solutions-oriented approach.

Responsibilities

Strategic HR Partnership Serve as the primary HRBP to Support leaders, aligning people strategies with business goals focused on innovation, AI adoption, and operational excellence.
Work closely with the VP NA Talent Advisor to ensure alignment and execution of talent strategies across the organization.
Provide high-touch support and counsel on leadership effectiveness, team development, and organizational needs.
Partner with executive leadership to shape long-term workforce and capability-building strategies.
Change Management & Transformation Lead and execute change management initiatives to support new ways of working, technology adoption, and organizational transformation.
Coach leaders and teams through periods of change, ensuring readiness, engagement, and effective communication.
Collaborate with internal communications and project teams for seamless rollout of change initiatives.
Leadership Development Design and deliver leadership development programs that foster high-performing, inclusive, and psychologically safe teams.
Support leaders in building a culture of continuous improvement, accountability, and innovation.
Facilitate talent calibration, performance management, and engagement initiatives.
AI & Future Skills Champion the integration of AI and digital capabilities within the Support team.
Partner with Talent Acquisition and Learning teams to identify skill gaps, reskilling needs, and future workforce requirements.
Support recruitment and development of talent for AI, data, and technology-focused roles.
Global Collaboration Build and reinforce global collaboration models, optimizing workflows and talent distribution across regions.
Partner with delivery centers (including India) to enhance efficiency, alignment, and delivery quality.
Culture , Belonging, & Employee Experience Promote a culture of inclusion, psychological safety, and employee engagement.
Act as a role model for teamwork, adaptability, and proactive problem-solving.
Private Equity Environment Navigate the demands of a PE-backed organization, supporting value creation, operational rigor, and transformation programs.
Partner with finance and leadership on organizational metrics, cost optimization, and efficiency programs.