Senior Human Resources Business Partner (HRBP) – Support & Innovation

MRI Software

About The Position

We are seeking a senior, adaptable, and collaborative HR Business Partner to support our Support organization as we accelerate our journey in AI, change leadership, and organizational transformation. This role is a trusted advisor to Support leaders and will work in close partnership with the VP NA Talent Advisor, driving people strategies, leadership development, and workforce planning in a dynamic, high-growth environment. The ideal candidate thrives in ambiguity, excels at building relationships across global teams, and brings deep expertise in AI, change management, and leadership development. Exceptional communication skills and a strong team orientation are essential, as this position will require frequent collaboration with senior leadership, including the VP NA Talent Advisor, to shape a future-ready, innovative, and inclusive organization. Ready to shape the future of our Global Support organization? If you thrive in strategic HR, enjoy driving transformation, and want to influence the next chapter of an innovative company, we’d love to connect. From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!

Requirements

8+ years of progressive HR experience, with at least 4 years in a strategic HRBP role.
Demonstrated expertise in change management, leadership development, and AI/digital transformation.
Experience supporting global teams, with a strong preference for exposure to delivery centers in India.
Proven ability to operate effectively in ambiguous, fast-paced, and PE-backed environments.
Strong influencing, relationship-building, and executive communication skills.
Exceptional communicator and team player, able to collaborate closely with the VP NA Talent Advisor and other senior leaders.
Analytical mindset with experience using data to guide decisions and organizational design.
Team player with a high-touch, solutions-oriented approach.

Responsibilities

Strategic HR Partnership Serve as the primary HRBP to Support leaders, aligning people strategies with business goals focused on innovation, AI adoption, and operational excellence.
Work closely with the VP NA Talent Advisor to ensure alignment and execution of talent strategies across the organization.
Provide high-touch support and counsel on leadership effectiveness, team development, and organizational needs.
Partner with executive leadership to shape long-term workforce and capability-building strategies.
Change Management & Transformation Lead and execute change management initiatives to support new ways of working, technology adoption, and organizational transformation.
Coach leaders and teams through periods of change, ensuring readiness, engagement, and effective communication.
Collaborate with internal communications and project teams for seamless rollout of change initiatives.
Leadership Development Design and deliver leadership development programs that foster high-performing, inclusive, and psychologically safe teams.
Support leaders in building a culture of continuous improvement, accountability, and innovation.
Facilitate talent calibration, performance management, and engagement initiatives.
AI & Future Skills Champion the integration of AI and digital capabilities within the Support team.
Partner with Talent Acquisition and Learning teams to identify skill gaps, reskilling needs, and future workforce requirements.
Support recruitment and development of talent for AI, data, and technology-focused roles.
Global Collaboration Build and reinforce global collaboration models, optimizing workflows and talent distribution across regions.
Partner with delivery centers (including India) to enhance efficiency, alignment, and delivery quality.
Culture, Belonging, & Employee Experience Promote a culture of inclusion, psychological safety, and employee engagement.
Act as a role model for teamwork, adaptability, and proactive problem-solving.
Private Equity Environment Navigate the demands of a PE-backed organization, supporting value creation, operational rigor, and transformation programs.
Partner with finance and leadership on organizational metrics, cost optimization, and efficiency programs.