Senior Human Resource Generalist

CBIZ•Chesterfield, MO

4d•Hybrid

About The Position

The Senior HR Generalist is a client-facing position responsible for performing full-scope human resources services within the position’s level of responsibility. These services may include payroll, benefits administration, onboarding/offboarding, employee relations, compliance, client interactions, and other HR-related projects. We are seeking a results-oriented individual to work as an Senior HR Generalist in a fast-paced and rapidly growing environment. One position is available at this time in the St. Louis, MO office.

Requirements

3 years of experience as a subject matter expert
Must maintain current required licenses and certifications relevant to field of expertise
Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
Effective customer service skills
Proficient use of applicable technology
Ability to work in team environment as well as independently
Ability to analyze and prioritize multiple responsibilities
Proficient in HR software and payroll systems.
Excellent computer skills and proficient in Excel, Word, and Outlook
Excellent interpersonal skills and a collaborative work style
A demonstrated commitment to high professional ethical standards and a diverse workplace
Excels at operating in a fast-paced environment
Ability to look at situations from several points of view
Persuasive with details and facts

Nice To Haves

A bachelor’s degree in Human Resources or other related education, and 5 - 10 years of relevant experience, or any similar combination of education and experience
Experience managing HR functions across multiple states
Proven experience working with external clients in an HR consulting or outsourcing capacity.
Strong knowledge of federal, state, and local employment laws and regulations.
Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment.
HR certification (e.g., SHRM-CP, PHR) is a plus.
PHR or SHRM-CP Certification or other human resources or payroll-related certifications
Experience managing HR functions across multiple states
Strong knowledge of federal, state, and local employment laws and regulations
Excellent communication and interpersonal skills, with the ability to build and maintain client relationships
Experience working with different HRIS, including managing the implementation of new systems

Responsibilities

Manages and completes a variety of tasks and interacts with clients to appropriately address day-to-day HR operations as required by the scope of services within the client engagement
May take the lead in client functions and client transitions to ensure the integration and efficient operation of the HR function
Serves as the first point of contact for escalated or complex HR matters; problem-solves and seeks support to address client-related matters
Performs work in and has an advanced level understanding of compliance with applicable federal and state employment regulations and laws, company policies, and HR Services standards
Oversees employee onboarding to ensure the proper completion of all new hire paperwork, conducts new hire orientation, reviews client policies and procedures with new hires
Oversees the offboarding process for separating employees in accordance with company, state, and federal regulations
Ensures all client processes and documentation are current and accurate
Processes client payrolls using third-party payroll platforms
Maintains payroll-related information and inputs into the payroll system (e.g., separations, tax exemptions, and misc. changes)
Previews payroll changes prior to transmitting payroll
Prepares and submits retirement, FSA, and HSA remittances (as applicable) in applicable platforms
Serves as the first point of contact for employee and client payroll-related questions
Ensures accuracy of all payroll-related data (e.g., benefits, retirement, tax, etc.)
Conducts quarterly and annual reviews of payroll information
Handles complex payroll situations with payroll providers, state agencies, employees, and client contacts
Administers benefits: Processes new hire enrollments, terminations, and changes
Ensures compliance with COBRA and HIPAA guidelines
Manages leave administration under disability plans, state, and federal leave guidelines
Reviews, processes, and resolves any issues regarding benefit invoice reconciliation
Assists employees with benefits-related questions and liaises between employees and the benefits broker/ insurance carriers
Manages annual benefit renewal activities
Oversee the open enrollment timeline/schedule
Communicate with employees the steps and actions that need to be taken during the open enrollment period
Provides support, guidance, and best practice information to clients on policies, procedures, compliance, employee relations, and other HR-related matters
Understands, interprets, and follows policies, procedures, and applicable employment laws that align with the workplace culture of the client
Provides on-site support to clients as needed
Provides support to all HR Services clients as needed
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
Participates and leads initiatives that improve the HR Services team; contributes ideas, knowledge, and applicable past experiences