Senior HRIS Analyst

City of Kent, Washington • Centennial, CO

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About The Position

Come work at a place where you have a direct impact on the quality of life for Kent residents, business owners and visitors alike! The City of Kent is seeking a skilled and forward-thinking Senior HRIS Analyst to support and enhance our Workday Human Capital Management system. In this role, you’ll serve as a trusted technical expert and strategic partner—configuring system functionality, improving business processes, and delivering high-quality analytical insights that help drive informed decision-making across the organization. As a member of our HRIS team, you’ll work independently on complex system initiatives, collaborate closely with stakeholders across departments, and provide advanced consultation on HR technology capabilities. If you thrive in a dynamic environment where your expertise directly influences operational efficiency, user experience, and system innovation, you’re welcome to apply for this position. The ideal candidate will have a bachelor’s degree in public or business administration, human resources management, information systems, or a closely related field, along with five (5) years of progressively responsible experience supporting Human Resources Information Systems, including configuration and administration of enterprise HR platforms such as Workday. A candidate who possesses most but not all of the qualifications above may be brought in at the level of an HRIS Analyst rather than a Senior HRIS Analyst. This is a full-time, benefited position that is not represented by a union. All City of Kent employees and external candidates are eligible to apply at this time. Please note that you must attach your cover letter and resume to your application for your application to be considered complete. Incomplete applications will not be considered for this position. If you experience technical difficulties, please contact our office Monday-Friday, between 8:00 AM- 5:00 PM at [phone] and we will do our best to assist you. The selection process for this position will include at least one panel interview. The tentative date for interviews is April 22nd. Applications will be accepted through April 16th.

Requirements

• Bachelor’s degree in public or business administration, human resources management, information systems, or a closely related field
• Five (5) years of progressively responsible experience supporting Human Resources Information Systems, including configuration and administration of enterprise HR platforms such as Workday.
• Workday Human Capital Management (HCM) system architecture, configuration, and modules (Compensation, Benefits, Time Tracking, Absence, Learning, Recruiting, Reporting)
• Human Resources policies, procedures, and operational practices
• Data analysis techniques, workforce analytics, and HR reporting methods
• System integration processes and enterprise data exchange
• Applicable local, state, and federal laws related to human resources and employee data privacy
• Modern office practices, procedures, and software (word processing, spreadsheets, databases)
• Research, investigation, and analytical methods and practices
• Correct usage of English grammar, spelling, punctuation, and vocabulary as it pertains to the job
• Configuring, maintaining, and enhancing complex HRIS systems
• Translating business requirements into technical system solutions
• Designing reports, dashboards, and data visualization tools to support operational and strategic decision-making
• Troubleshooting technical system issues and implementing practical solutions
• Communicating technical information clearly to both technical and non-technical audiences
• Using research and analytical methods to define and resolve problems
• Effective organization and expression of ideas through oral and written communications
• Applying interpersonal skills in a tactful, patient, and courteous manner
• Work independently and make decisions within broad guidelines using good judgment
• Analyze complex system and data issues and develop effective technical solutions
• Interpret, analyze, and report on large data sets to support operational and strategic HR decisions
• Build collaborative working relationships with internal stakeholders across departments
• Provide consultative guidance and knowledge transfer to HR staff and system users
• Define problems, collect data, establish facts, and draw valid conclusions; apply common sense to solve practical problems in situations with limited standardization
• Establish and maintain trust, confidence, and effective working relationships with employees, managers, directors, and City officials
• Maintain confidentiality of sensitive HR and employee data
• Compose, proofread, and edit correspondence, reports, and HR documentation
• Read, analyze, and interpret technical, legal, and procedural documents related to HR operations and systems
• Speak effectively and present information to groups of employees, managers, or officials

Nice To Haves

• Certifications in industry recognized Human Resources, Benefits, or Labor Relations
• Multi-lingual ability - highly desirable

Responsibilities

• Configure, maintain, and enhance HRIS modules, including Human Capital Management, Compensation, Benefits, Time Tracking, Absence, Learning, Recruiting, Business Processes, and Reporting.
• Translate business requirements into system configuration and technical solutions to improve efficiency, data integrity, and user experience; analyze existing HR business processes and recommend system improvements, automation opportunities, and process enhancements.
• Develop system prototypes; perform system configuration testing; and support testing for releases, upgrades, and vendor-delivered enhancements, including development and execution of test scripts and coordination of user acceptance testing (UAT).
• Evaluate proposed system enhancements and assess enterprise-wide impacts; support implementation of new HR technology functionality and system improvements.
• Troubleshoot system issues, identify root causes, and implement corrective solutions.
• Monitor HRIS system performance, workflows, and integrations; identify issues, troubleshoot root causes, and implement or escalate corrective actions to ensure system reliability and data accuracy.
• Perform ongoing HRIS system maintenance, including user access management, transaction monitoring, and routine system health checks; ensure data integrity, security, and compliance with established standards.
• Provide technical support and functional expertise for HRIS applications and HR technology platforms; serve as the primary point of contact for assigned HRIS functional areas; manage and resolve day-to-day support requests from Human Resources staff, managers, and employees, ensuring timely issue resolution and alignment with service expectations.
• Perform system audits and data validation; process mass data uploads and system updates utilizing established HRIS processes and tools to maintain system accuracy and data integrity.
• Design and develop complex reports, dashboards, and workforce analytics using system-delivered reporting tools and data visualization tools; analyze workforce data to identify trends and support operational and strategic decision-making.
• Collaborate with stakeholders to develop reporting solutions and self-service dashboards that support organizational needs.
• Coordinate with the Information Technology department to support internal and external system integrations; monitor integration functionality to ensure reliable data exchange between HR systems and other enterprise applications.
• Collaborate with Human Resources and Payroll subject matter experts and departmental representatives to identify system requirements and implement technical solutions; provide consultative guidance to leadership and staff regarding HRIS capabilities and system improvements.
• Develop and maintain system documentation, process guides, and job aids; provide training and knowledge transfer to Human Resources staff, managers, and employees regarding system functionality and self-service capabilities; support organizational adoption of HR technology enhancements and system changes.
• Participate in vendor user groups and professional networks to remain informed of HRIS trends, emerging technologies, and best practices.
• Actively support and follow the vision, mission, values, and goals of the department and the City.
• May act as the Workday Operations Lead in their absence as assigned.
• Chair/conduct/attend committee meetings as needed.
• Serve as member of various City committees and task forces as assigned.
• Perform related duties as assigned.

Benefits

• Employee Benefits | City of Kent (kentwa.gov)
• The City of Kent offers highly competitive compensation and benefits packages, along with an inviting and supportive work culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees