Senior HR Generalist

Point Digital Finance, Inc. • Palo Alto, CA

7d • $45 - $53 • Remote

About The Position

The Senior HR Generalist will influence all components of the employee lifecycle and seek to optimize, organize, and improve the touchstones of employee experience. This role will work closely with HR leaders to support people-focused responsibilities and projects. The role will have direct involvement in areas such as onboarding, employee engagement, leave administration, benefits and compliance - combining employee lifecycle operations, People program support, and HR generalist responsibilities.
We are looking for a thoughtful, highly organized individual to help deliver an exceptional and consistent employee experience as our organization continues to scale. The ideal candidate is comfortable balancing high-touch employee support with operational execution. You enjoy building structure, improving processes, and identifying opportunities to make People programs more efficient, scalable, and employee-friendly.

Requirements

• 4+ years of experience in People Operations, Human Resources, or a related field.
• Broad working knowledge of employee lifecycle processes and core HR practices.
• Experience coordinating onboarding, leaves of absence, benefits, or other employee-facing programs.
• Strong project-management and organizational skills, with the ability to manage multiple deadlines and recurring processes.
• Excellent written and verbal communication skills, including the ability to explain complex processes clearly and empathetically.
• Sound judgment and the ability to recognize when an issue should be escalated.
• High attention to detail and a commitment to maintaining accurate records.
• Demonstrated discretion when handling sensitive and confidential employee information.
• Comfort working in a fast-moving environment where processes may still be evolving.
• A collaborative, service-oriented approach and the ability to build trusted relationships with employees, managers, and cross-functional partners.
• Experience working with HRIS (Rippling preferred), benefits, payroll, performance-management, or employee-engagement platforms.

Responsibilities

• Coordinate the onboarding experience, ensuring new employees have a welcoming, organized, and consistent start.
• Partner with internal stakeholders to ensure onboarding activities are completed accurately and on time.
• Manage employee lifecycle changes, including promotions, transfers, manager changes, employment-status changes, and departures.
• Maintain accurate employee records and ensure changes are properly documented and reflected across People systems.
• Identify inefficiencies and independently propose scalable solutions to automate or streamline recurring employee lifecycle processes.
• Help coordinate and administer company-wide People programs, including surveys, learning initiatives, and employee recognition.
• Develop program materials, employee communications, manager resources, timelines, and process documentation.
• Gather and organize employee feedback, program data, and operational insights to help evaluate program effectiveness.
• Partner with members of the People team on the continuous improvement of employee programs.
• Serve as an approachable first point of contact for employee questions related to policies, benefits, time away from work, People processes, and employment practices.
• Facilitate leaves of absence and workplace accommodation processes in partnership with employees, managers, benefits providers, and other stakeholders.
• Guide employees through leave requirements, documentation, timelines, pay coordination, and return-to-work processes while maintaining confidentiality.
• Support benefits administration, including employee questions, qualifying life events, and occasional coordination with vendors.
• Conduct periodic audits of employee data, documentation, and People processes to identify gaps or inconsistencies.
• Help ensure People practices remain compliant with applicable employment requirements and internal policies.
• Recommend practical process improvements that reduce manual work, improve controls, and create a better employee experience.
• Support cross-functional People projects and contribute to evolving the People Operations function as the organization grows.

Benefits

• Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
• Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.
• Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
• Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
• Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.
• Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
• Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed