Senior HR Generalist

Wonolo•Canada, Remote

36d•CA$103,500 - CA$155,000•Remote

About The Position

Wonolo is seeking a Senior HR Generalist to join their People team. This is a hands-on, full-scope role for someone who enjoys diverse responsibilities, such as addressing benefits inquiries, auditing pay equity data, drafting policies, or assisting with hiring surges. As a key operator on a lean team, the role offers significant ownership and visibility into how People operations impact the company. The ideal candidate is energized by modern work methods, including the use of AI tools to enhance efficiency. This position is open to qualified candidates located anywhere in Canada.

Requirements

4+ years of HR generalist experience spanning HR operations, benefits, and compliance
Working knowledge of North American labor laws, compliance requirements, and HR best practices
Comfortable with detailed data entry and auditing work (e.g., pay equity/transparency reporting) as well as higher-level process design
Comfortable moving between strategic and tactical work; you can build a process and also run it
A clear, direct communicator who documents things well and treats people like adults
Curious about and open to using AI tools to improve how HR work gets done

Nice To Haves

Hands-on experience with AI tools applied to People/HR use cases
Experience with modern HRIS platforms, especially Rippling
Experience supporting HR through M&A or org change
Prior recruiting or talent acquisition exposure, even if informal

Responsibilities

Serve as a go-to resource for employees and managers on day-to-day HR questions
Support pay equity and pay transparency data entry, auditing, and reporting
Own or support key people processes: onboarding/offboarding, leave administration, employee records, and lifecycle transactions
Support the performance management lifecycle
Draft and maintain documentation (policies, guidelines, forms, and process docs) that are clear and usable, not just compliant
Support employee relations matters (performance concerns, accommodation requests, and separations) with discretion and sound judgment
Assist in the administration of day-to-day benefits programs across the US and Canada, including benefits enrollment, vendor coordination, equity grant processing, and employee questions
Help evaluate and improve benefits offerings and identify opportunities to simplify administration
Stay current on North American (US and Canada) labor laws and regulations to keep the organization compliant
Support audits, EEOC reporting, and other compliance-related documentation
Ensure compliance of the company policies and procedures including developing and/or revising policies and procedures, implementing standard operating procedures that are aligned with applicable labor requirements
Compile and analyze HR metrics to support data-driven decisions
Lead or contribute to initiatives that streamline and automate People workflows
Bring an experimental mindset to using AI tools in day-to-day HR work; from documentation to process design
Identify opportunities to improve policies and ensure the company is operating securely, scalably, and effectively
Provide surge support to the Recruiting/Talent team during periods of increased hiring need — sourcing, screening, or interview coordination
Step in flexibly without owning a standing requisition load

Benefits

The opportunity for growth in a mission-driven and well-funded start-up
Meaningful equity
We pay 100% of the medical/dental/vision insurance premiums for you
Generous parental leave plan
Cell phone reimbursement and company laptop
Retirement plans as well as life and disability insurance
Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and wellbeing courses
Flexible schedules
Open vacation policy
Ability to work from anywhere in the U.S. or Canada
Team outings, happy hours, company off-sites, and more!