Senior HR Business Process Analyst Payroll Modernization

RBC • Toronto, ON

3d • Onsite

About The Position

This role focuses on HR Business Process Analysis within Payroll Modernization. The analyst will be responsible for creating and maintaining comprehensive documentation, analyzing HR operational processes, facilitating workshops, supporting new process design, and monitoring process performance metrics.

Requirements

• Proficient in business process design and requirement gathering methodology and tools.
• Experience in payroll related conversion or transformation programs
• Excellent analytical and problem solving skills with a keen eye for detail
• Excellent communication and presentation skills
• Experience using data and metrics to determine and drive opportunities for improvement as well as telling a story
• Proficient in process modeling tools (eg. Visio) and project documentation tools
• Adaptable to shifting priorities and constraints. Ability to manage scope creep, propose workarounds, and balance stakeholder demands.

Nice To Haves

• Experience in business change management, with a focus on innovative tool or techniques and digital adoption
• Familiarity with HR processes, tools and payroll related employment regulations and filings.
• Certification in Lean Six Sigma or Agile

Responsibilities

• Create and maintain comprehensive documentation including flowcharts, standard operating procedures, business requirements, business case, testing plans, project status updates and relevant reporting.
• Analyze HR operational processes and workflows to identify root cause and areas for improvements, optimization and automation
• Facilitate workshops and interviews with stakeholders and subject matter experts to gather requirements and understand root causes.
• Support the design of new processes while collaborating with senior members of the team, as well as Technology and Digital Solutions teams.
• Monitor process performance metrics and KPIs to measure success and opportunities for further enhancements

Benefits

• Approachable and caring leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team that prioritizes employee well-being and work-life balance (“burnout” is not in our vocabulary)
• Opportunities to do challenging work

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed