Senior HR Business Partner - Support Services United States

Cotton On Group•Los Angeles, CA

5d•$145,000 - $170,000•Hybrid

About The Position

As the Senior HR Business Partner, you will act as a strategic advisor to leadership, driving people and culture initiatives that scale business growth. You will bridge the gap between company vision and operational reality, maintaining a seamless balance of strategic vision and hands-on execution across our diverse Corporate, Field/Store, and Distribution Center teams. This role is a hybrid position, requiring 3 days in the office per week, located in Playa Vista, CA. The position reports directly to the Head of HR.

Requirements

10+ years of progressive HR experience with a strong foundation across talent management, compensation, benefits, employee relations, and compliance.
Prior HR experience supporting retail store operations, distribution/logistics facilities, and corporate environments.
Hands-on proficiency and experience utilizing Oracle HRIS for data management and operational workflows.
Proven ability to balance high-level strategic alignment with the grit required to execute day-to-day HR deliverables across multiple sites.
Strong critical thinking skills with a proven ability to translate commercial retail, field, and supply chain goals into strategic HR initiatives.
Demonstrated experience successfully guiding organizations through periods of growth, restructuring, or cultural change.
Exceptional interpersonal, collaboration, and communication skills, with a track record of building trust and influencing frontline managers to executive leaders.

Responsibilities

Strategic Leadership: Partner directly with business leaders across corporate, field, and supply chain networks to align people strategies with commercial objectives. Provide actionable insights on organisational design, culture, and workforce planning.
Balanced Execution: Maintain the balance of high-level strategic planning with a hands-on commitment to operational execution. Ensure HR programs are built effectively and delivered flawlessly across frontline, logistical, and corporate environments.
Multi-Site Talent Management: Oversee a diverse talent lifecycle, customizing onboarding, growth, and retention strategies to fit the distinct needs of office, retail store, and warehouse populations.
Performance & Succession: Champion a culture of high performance. Advise and guide managers through complex performance issues, goal setting, and robust succession planning tailored to both hourly and salaried workforces.
Change Management: Guide the organization through periods of transition, network growth, and retail evolution. Help leaders build change plans that minimize disruption and maximize employee engagement.
HR Programs & Policy: Oversee the development and administration of core HR programs, including compensation, benefits, and employee relations, while ensuring strict compliance with local, state, and federal labor regulations.
Process & Technology Optimization: Leverage the Oracle HRIS platform to continuously evaluate, streamline, and optimize HR operations, payroll touchpoints, and compliance data to drive operational efficiency.