Senior HR Business Partner

Insurify•Cambridge, MA

34d•$130,000 - $160,000•Hybrid

About The Position

Insurify is seeking a Senior HR Business Partner to support its Engineering, Product, Marketing, and SEO/Content teams. As a senior member of the People & Culture team, this role serves as a trusted advisor and strategic partner to leadership in a fast-paced, digital environment. The ideal candidate will have a deep understanding of technical team operations and the ability to translate business challenges into scalable, practical solutions. This position is based in the Cambridge office, requiring at least three days of onsite work per week, and will be accountable for People & Culture delivery globally for these functions, working with team members in Cambridge, MA, and Sofia, Bulgaria.

Requirements

6-10+ years of HR Business Partner or related experience, ideally supporting customer-facing or operations teams (e.g., sales, service, or support) in high-volume environments.
Experience in insurance or technology sectors, and/or supporting technical teams.
Strong understanding of US employment law and experience managing employee relations in complex or high-volume settings.
Experience supporting distributed teams, shift-based workforces, or global organizations.
Proven ability to build strong relationships and influence stakeholders across all levels of the organization, including at senior / executive levels.
Strong coaching and communication skills, with experience supporting managers in performance-driven environments.
Ability to translate business needs into practical people solutions and drive initiatives from start to finish.
Strong analytical mindset, with the ability to use data to inform decisions and tell a clear story.
Comfortable working independently in fast-paced, evolving environments, with a proactive and collaborative approach.
Strong judgment, resilience, and problem-solving skills, with the ability to navigate complex situations with calmness and clarity.
Familiarity with HRIS tools (e.g., Rippling) and collaboration tools (e.g., Google Workspace, Maestro).
Exposure to short and long-term incentive compensation and/or regulated environments.
Bachelor’s degree or equivalent experience.

Responsibilities

Build strong, trusted relationships with employees and leaders, becoming a go-to partner and coach across the organization.
Develop a deep understanding of how the business operates to inform people decisions.
Advise leaders on organizational growth, including team structure, workforce planning, and change management.
Partner with leadership to advise on how teams are structured and scaled, while coaching managers to effectively lead distributed teams.
Drive performance improvements, including guidance on expectations, performance, and compensation structures.
Use data and trends to inform recommendations and drive practical, scalable people solutions.
Manage employee relations issues with fairness and sound judgment, escalating when needed.
Lead key P&C processes such as engagement surveys, performance management, and compensation reviews.
Lead learning and development initiatives that build skills across the organization.
Own People & Culture programs and initiatives for the department, partnering with the regional P&C team to ensure consistency across locations while adapting to local needs.
Partner with legal and regional P&C team to navigate employment law, compliance, and cultural nuances across all locations where Insurify operates.
Closely partner with the Workplace function to ensure it remains a top priority for the team, providing structure and guidance to team members working in this space.
Own the immigration program for Insurify, partnering directly with Insurify's immigration counsel to plan for and execute on visa and sponsorship needs.
Contribute to cross-functional P&C initiatives that drive meaningful change.
Stay aware of relevant regulatory and licensing requirements, partnering with specialists as needed.
Mentor and support other members of the P&C team as a senior voice on the function.
Foster a positive, collaborative, and inclusive team environment.