Senior Housing Specialist

County of Orange • Orange County, CA

11d • Hybrid

About The Position

The Senior Housing Specialist works with the Orange County Housing Authority (OCHA), which administers the Housing Choice Voucher Program and similar subsidized housing programs funded by the U.S. Department of Housing and Urban Development (HUD). The role involves understanding and applying program regulations and processes, as well as supporting the Authority’s operational and program-integrity functions. A hybrid telecommuting schedule may be available, but the position may revert to a regular on-site schedule depending on business needs.

OCHA’s work is organized across Occupancy, Leasing, Special Housing Programs, and Administration. Depending on assignment, the position may support functions such as eligibility determinations, housing quality inspections, rent calculations and approvals, housing assistance payment contracts, specialized housing programs, and agency operations.

The Senior Housing Specialist may monitor, assign, and review subordinate staff workloads; conduct quality-control reviews; respond to inquiries; support program-integrity investigations and informal hearings; collaborate with counsel on records requests, policies, procedures, practices, and litigation; provide technical and operational support; oversee mail distribution, the File Room, and Reception; and represent the Housing Authority at meetings, conferences, and trainings.

Requirements

• Extensive experience in HUD’s Housing Choice Voucher Program.
• Strong working knowledge of interpreting and applying local policies and State and Federal regulations.
• Strong organizational skills and attention to detail.
• Customer-focused approach and a positive, collaborative attitude.
• Ability to interpret, understand, apply, and explain housing laws, regulations, and policies.
• Ability to communicate technical and complex information effectively, both orally and in writing.
• Ability to compose complex correspondence and reports for a wide range of audiences.
• Ability to present information clearly and in an organized manner and conduct informative presentations to the public.
• Ability to organize and prioritize workload to meet deadlines and department and County goals while maintaining quality and managing time efficiently.
• Interest in understanding the needs and circumstances of internal and external customers, and ability to pursue solutions professionally and responsively.

Nice To Haves

• Experience providing training and monitoring workloads for operational effectiveness and compliance with federal regulations.
• Extensive experience conducting staff development and providing technical guidance.
• Experience with reviewing and preparing documents, procedures, correspondence, and reports related to rental assistance and housing information.
• Extensive knowledge of Federal, State, and local regulations governing the Housing Choice Voucher Program and similar subsidized housing programs.

Responsibilities

• Monitor, assign, and review tasks and workloads of subordinate staff.
• Conduct quality-control reviews of Housing Specialists’ work, including eligibility determinations, Housing Quality Standards inspections, and execution of Housing Assistance Payment contracts.
• Respond to inquiries from a variety of sources.
• Conduct program-integrity activities, including reviewing investigation responses from District Attorney investigators and presenting cases during Informal Hearing appeals.
• Collaborate with counsel regarding records requests, policies, procedures, practices, and litigation.
• Provide technical support for administrative and operational functions, including compliance, mail sorting and distribution, and oversight of the File Room and Reception.
• Represent the Housing Authority at meetings, conferences, and trainings.
• Apply regulations and processes associated with the Housing Choice Voucher Program and similar HUD-funded subsidized housing programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed