Senior Heavy Equipment Mechanic

WMH•Madison, AL

17h•Remote

About The Position

WMH Solutions is hiring an experienced Senior Field Service Forklift Technician to support customers in the Madison, AL area. This role is built for a technician who can work independently, diagnose complex equipment issues, communicate professionally with customers, and keep forklifts and material handling equipment running safely and efficiently. At WMH, we invest in technicians because technicians keep our customers moving. As a Senior Field Service Technician, you will diagnose, repair, maintain, and support forklifts, material handling equipment, and industrial equipment throughout your assigned territory. You will work directly with customers, troubleshoot equipment issues, complete repairs, document service activity, and help keep customer operations moving. This position is designed for someone who can take ownership of service calls, troubleshoot independently, communicate clearly, and represent WMH professionally in the field. You may also help support or mentor less experienced technicians when needed.

Requirements

5+ years of experience as a Forklift Technician, Field Service Technician, Diesel Mechanic, Heavy Equipment Technician, Equipment Mechanic, Industrial Maintenance Technician, Maintenance Mechanic, or similar technician role
Strong troubleshooting and diagnostic skills
Experience with hydraulic, electrical, mechanical, engine, drivetrain, or industrial equipment systems
Ability to read schematics, wiring diagrams, service manuals, and technical documentation
Strong communication and customer service skills
Ability to work independently with minimal supervision
Valid driver’s license with acceptable driving record
Ability to lift 50+ pounds and work in industrial environments

Nice To Haves

Forklift or material handling repair experience
OEM dealership experience
Advanced electrical troubleshooting experience
Diesel engine repair experience
Battery-powered equipment experience
Diagnostic software or service management system experience
Experience mentoring or supporting junior technicians

Responsibilities

Perform advanced diagnostics and troubleshooting
Repair hydraulic, electrical, mechanical, engine, and powertrain systems
Complete preventive maintenance inspections
Conduct safety inspections and equipment evaluations
Document service activity, labor time, repair details, and recommendations
Communicate directly with customers regarding equipment condition and repair needs
Manage service calls efficiently within your assigned territory
Maintain communication with service leadership and support teams
Support junior technicians when needed
Follow WMH safety, service, and documentation standards