Senior Hearing Instrument Specialist

Lucid Hearing Holding Company, LLC•Dallas, TX

About The Position

Our Mission: "Helping People Hear Better" About this Senior Hearing Specialist / Senior Audiologist opportunity in Dallas- Fort Worth, TX: Lucid Hearing is looking for a Senior Hearing Instrument Specialist near Dallas- Fort Worth, TX to add to our dedicated and passionate team. Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to add to our family of associates. Licensed Hearing Aid Dispenser / Audiologist Ideal Candidate: Lucid Hearing is looking for Senior Hearing Instrument Specialists and Audiologists who are motivated, ambitious and want to be a part of an industry-disrupting sales model. Candidates should be licensed hearing aid dispensers and/or dispensing audiologists. A passion for helping the hearing-impaired is a must-have. For those interested in a career path as a hearing aids specialist, we at Lucid Hearing strive to promote from within, with two-thirds of our Operations Leadership team promoted internally. Why work for us as a Senior Hearing Specialist: If you’re interested in a position as a Senior Hearing Instrument Specialist in Dallas-Fort Worth, TX, there are many reasons Lucid Hearing is the opportunity you’ve been looking for. At Lucid Hearing, we believe our people thrive in a culture of support and celebration. Our competitive employment packages show our dedication to our employees and our culture. Some perks of being a hearing specialist with Lucid Hearing include: Competitive Base plus bonus incentives Growth opportunity and become a LEADER Health, vision, and dental insurance Fully paid life insurance 401(k) plan with matching Paid Time Off (PTO) Continued on the job training (virtual courses) Relocation Assistance What YOU will be doing as a Senior Hearing Instrument Specialist: Responsible for delivering high-quality hearing healthcare services while overseeing the operational, financial, and team performance of multiple hearing centers. This role combines clinical expertise, leadership, sales management, and business accountability. The individual will supervise staff, drive revenue growth, ensure compliance, and maintain exceptional patient satisfaction across all assigned locations.

Requirements

Licensed Hearing Aid Dispenser and / or an Audiologist
5+ years of experience
Managed Multiple Locations in Major Markets preferred
Motivated by helping people hear better
Proven track record in sales performance and revenue growth, with an ambitious sales attitude
An entrepreneur mindset with problem-solving skills, this role will have great autonomy
Excellent leadership, coaching, interpersonal skills and follow-up skills
Ability to travel between multiple locations as needed

Responsibilities

Conduct comprehensive hearing evaluations and assessments
Analyze test findings and make recommendations based off the customers hearing loss
Recommend and dispense assistive listening and hearing solutions
Educate patients in how to use and maintain the hearing aid devices, provide demonstrations and information
Ensure adherence to all clinical protocols, regulatory standards, and best practices
Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing device
Oversee daily operations of multiple locations in the DFW Market to assist patients and provide full support
Hire, train, coach, and evaluate Hearing Center Coordinators to provide patients with excellent customer service and patient care
Foster a high performance, patient – centered culture
Regular travel between assigned hearing centers, i.e. club to club to support team members
Drive Sales performance and revenue growth across all locations
Accountability for profit and loss performance of assigned hearing centers
Be a resource for your team while monitoring tor key performance (KPIs) and implement strategies to exceed targets