Senior Health Program Representative

State of DelawareDover, DE
Onsite

About The Position

Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today! Summary Statement This position conducts onsite compliance visits and audits for Vaccine for Children (VFC) providers, ensuring adherence to program requirements and timely, accurate submission of data to federal databases. Responsibilities include scheduling and performing VFC and Immunization Quality Improvement Program (IQIP) site visits, providing immunization education, recruiting private pediatric and adolescent providers, verifying and uploading VFC client eligibility in the IIS, and assisting with claims issues related to reporting inaccuracies. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Plans and participates in selective or multiphasic screening surveys to identify cases of communicable diseases/health hazards. Conducts field investigations which includes on-site and office interviews to obtain information to locate exposed individuals and recommends and/or implements necessary follow-up measures. Takes samples of blood and body fluids and may perform clinical tests. Locates individuals exposed to infected patients through confidential investigative techniques. Contacts private health care providers to ensure rapid case reporting and refers for treatment and/or examination. Counsels patients and individuals in high risk target groups to reduce potential spread of communicable disease/health hazards by obtaining named contacts. Prepares confidential statistical and narrative reports. Provides educational programs to groups and organizations.

Requirements

  • Six months experience in eliciting and assessing information to make referrals or provide additional information to others.
  • Six months experience in data collection which includes collecting, compiling and maintaining data from multiple sources such as files, records, databases, customers, staff or others.
  • Six months experience in record keeping.
  • Six months experience in narrative report writing.
  • Knowledge of etiology of communicable or chronic diseases/health hazards.
  • Possession of a valid Driver's License (not suspended, revoked or cancelled, or disqualified from driving).

Responsibilities

  • Conducts onsite compliance visits and audits for Vaccine for Children (VFC) providers, ensuring adherence to program requirements and timely, accurate submission of data to federal databases.
  • Schedules and performs VFC and Immunization Quality Improvement Program (IQIP) site visits.
  • Provides immunization education.
  • Recruits private pediatric and adolescent providers.
  • Verifies and uploads VFC client eligibility in the IIS.
  • Assists with claims issues related to reporting inaccuracies.
  • Plans and participates in selective or multiphasic screening surveys to identify cases of communicable diseases/health hazards.
  • Conducts field investigations which includes on-site and office interviews to obtain information to locate exposed individuals and recommends and/or implements necessary follow-up measures.
  • Takes samples of blood and body fluids and may perform clinical tests.
  • Locates individuals exposed to infected patients through confidential investigative techniques.
  • Contacts private health care providers to ensure rapid case reporting and refers for treatment and/or examination.
  • Counsels patients and individuals in high risk target groups to reduce potential spread of communicable disease/health hazards by obtaining named contacts.
  • Prepares confidential statistical and narrative reports.
  • Provides educational programs to groups and organizations.

Benefits

  • Comprehensive benefit package
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