General Purpose: Will Direct and manage activities that affect receivables within the central billing office (CBO) and coordinate the completion of revenue cycle activities with leadership in other internal departments in the organization. Observe trends, identify problem areas and direct actions to resolve any deficiencies. Develop, recommend, and implement financial policies and procedures relating to receivables. Essential Functions: Manage veterans' homes receivables by observing trends, identify problem areas, and direct actions to resolve any deficiencies. Develop, recommend, and implement financial policies and procedures related to receivables. Act as a liaison between CBO staff and other departments, third-party agencies, insurance companies, and patients to conduct activities and solve problems. Apply knowledge of third-party billing and reimbursement procedures, review and update procedures to assure third-party collection activities. Monitor existing vendor relationships and suggest any necessary changes to vendors utilized in support of the revenue cycle for the veterans' homes. Coordinate CBO activities with business office staff to ensure correct accounting entries are made and ongoing communication is occurring. Ensure that policies and procedures maximize the program's financial position. Compile and analyze revenue financial information to prepare entries to general ledger accounts. Ensure financial records are maintained in compliance with accepted policies and procedures. Prepare and post journal entries, including accruals, deferrals, and reclassifications to ensure accurate financial reporting. Perform account reconciliations in a timely and accurate manner, ensuring that all discrepancies are resolved. Manage the month-end, quarter-end, and year-end closing processes for the revenue general ledger, ensure all entries are completed accurately and on time. Assist in financial audits and implement audit recommendations to improve financial processes. Monitor quality assurance to track accuracy and timelines of posting, billing, and collection activities to ensure that established standards are met. Develop, recommend, and implement policies and procedures for Medicare/Insurance and Medicaid/Private Pay units so that an appropriate billing and payment cycle for accounts are maintained. Coordinate with admitting and registration functions, accounts receivables, and third party collection functions. Ensure that internal controls are in place to safeguard accounts receivable records and the collection and application of cash. Coordinate education, priority setting, and action plans with leadership for veterans' home programs. Establishe and maintain a positive working relationship with management of other program departments, to advise them of billing and collection policies and procedures. Present in-house training sessions. Make recommendations on policies of other departments that affect receivables. Serve on several internal teams and committees with leadership. Take the lead on billing-related projects as needed. Ensure appropriate activities are done to successfully complete assigned projects. Design and prepare periodic reports for areas of responsibility. Direct, coordinate, and evaluate the activities of Billing Supervisors. Assist supervisors in setting standards, assigning priorities, and evaluating staffing plans. Assist supervisors in monitoring and controlling the activities of their staff. Ensure that polices are interpreted and communicated correctly and consistently in the CBO. Monitor for safe working conditions and take corrective action when necessary. Assure that ongoing communication occurs with staff via routine meetings and publications. Other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Industry
Executive, Legislative, and Other General Government Support
Number of Employees
251-500 employees