Senior Health and Benefits Consultant- New York

Mercer•New York, NY

3d•$115,200 - $230,400•Hybrid

About The Position

Mercer, a Marsh Business, is seeking an experienced Senior Health & Benefits (H&B) Consultant to support their NY office. This role involves leading consulting engagements with clients on accident, health, and travel programs, negotiating with carriers and vendors, and developing client strategies. Mercer is a global leader in health and benefits, delivering innovative solutions and fostering cultural diversity, with excellent growth opportunities. The role supports diverse populations through meaningful program development.

Requirements

BA/BS degree.
5+ years’ experience in identifying, designing, recommending and implementing efficient, innovative business solutions to clients' complex health care benefits challenges.
Renowned expertise and industry reputation in the field.
Computer skills: Microsoft Office (Word, Excel, PowerPoint, Outlook), email, internet research, data entry, file management, SharePoint, Teams/Zoom, and general familiarity with Windows and web-based applications.

Nice To Haves

Enthusiastic, innovative sales and marketing skills plus the ability to market organizational strengths successfully.
Excellent analytical and mathematical skills, strategic planning, communication, and listening skills.
Self-starter with the ability to collaborate and lead teams to deliver project objectives.
Thrives in fast-paced, high-volume environments
Experienced handling heavy workloads while meeting deadlines
Able to manage multiple priorities under pressure
Maintains accuracy and professionalism in high-stress situations
Demonstrates composure and efficiency in demanding environments
Ability to learn quickly, synthesize new information, and apply it to unfamiliar problems.
Reliability, accountability, curiosity, initiative, and resilience.
Problem-solving & critical thinking - Ability to structure problems, use data, and make reasoned decisions.
Ability to work cross-functionally, share credit, manage conflict constructively.
Proactive in identifying opportunities and solutions
Ethical judgment & integrity

Responsibilities

Participates or leads routine client engagements, including managing overall service delivery, strategy, financial evaluations, plan design, renewal, vendor marketing, brokering contracts and business placement, benchmarking and other projects associated with special risk insurance solutions.
Evaluation of vendor proposals and underwriting assumptions.
Provide financial, contract and/or administrative analysis.
Assist clients with risk identification and advice on solutions that meet their needs.
Perform data analysis (example includes but is not limited to review claims and utilization data and look for trends and patterns).
Review internal compliance and client disclosure requirements, external vendor contracts, summary plan documents (SPD's) and employee communications to ensure alignment with client expectations and legal requirements.
Handles day-to-day client contact/management to resolve project-related questions and challenges.
Guide junior staff members in client interactions and project deliverables, where applicable.
Lead client engagements, including managing overall service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking, and other studies.
Assists in the development of sophisticated benefits design and renewal strategies and drives the creation of tools and solutions to address complex client issues.
Determines the full scope of services provided to clients and sets roles and responsibilities within the client team.
Is accountable for the revenue and profitability of client accounts and projects.
Generates sales by expanding revenue from existing clients and leading prospecting efforts with new clients.
Establishes effective carrier and vendor relationships to serve clients in benefits procurement and administration (eligibility, claims, billing, plan implementation, contracts, plan changes, and necessary amendments).
Provides mentoring and coaching to project team members.