Senior Hardware/Quality Assurance Sustaining Engineer

UNICOM ENGINEERING INC•Plano, TX

2d•$85,000 - $93,000

About The Position

At UNICOM Engineering, we help the world’s leading technology companies bring advanced infrastructure to life—from OEM system integration to high‑performance and liquid‑cooled solutions supporting AI, edge, and data center environments. We are looking for a Senior Hardware/Quality Assurance Sustaining Engineer who will coordinate the qualification/quality and sustained engineering efforts associated with UNICOM Engineering’s custom designed servers as well as commodity servers and server components. This role’s main responsibilities include: Validate the performance of server electronics, mechanicals and user documentation against Application Deployment Requirements (ADR), Marketing Requirements Document (MRD) and/or Statements of Work (SOW). Validate features and performance using accelerated stress and margining test methodologies. Define and execute test strategies for the qualification of server components including but not limited to disk drives, peripheral cards, processors and memory. Release components for use in new and existing designs. Create documentation where required. Manage new product introduction, and existing product changes using Product Lifecycle Management (PLM) tools. e.g. Engineering Change Orders (ECO), Part Number Requests (PNR), Product Change Notifications (PCN). Support the validation and documentation of prototype platforms for use by customers in early stage evaluations as well as provision systems for functional regulatory lab tests. Perform level 3 failure analysis to determine root cause on field returns and manufacturing yield issues requiring escalation from Support. Work directly with suppliers when required to address design or quality issues. Collaborate with quality engineers, manufacturing engineers, and production personnel at UNICOM Engineering to address product issues.

Requirements

Bachelor’s degree in Engineering or equivalent, plus 3-5 years direct industry experience.
Associate’s degree in Engineering or equivalent, plus 8-10 years direct industry experience.
Proficient in use of MS office applications, including Word, Excel, Visio, and Project.
Ability to coordinate with a team of engineers to create, execute and review appropriate test strategies.
Demonstrate proficiency in the use of Windows and Linux OS operating in a server environment.
Demonstrate knowledge in the use of standardized computer server test software.
Experience in the debug of electrical systems comprised of high speed digital and analog power subsystems. Oscilloscopes, Logic Analyzers, Bus Analyzers. Communication Analyzers; Ethernet, Fiber Channel, USB, iSCSI/SATA/SAS.
Knowledge of PC based server systems, their architectures and the various peripheral components. Server class processors and chipsets; Intel Pentium, Xeon; AMD Celeron, Opteron.
Interface and I/O standards; ATA/SATA, SAS/iSCSI, Ethernet, Fiber Channel, USB, RS232, I2C IPMI, ATCA, PCI-E, etc.
Server Components, Hard Disk Drives/SSDs/Flash; IDE, PATA, SATA, SAS, iSCSI, FC, Network Interface Cards, Server/Shelf Management controllers, RAID Controllers, Packet Processors, Telephony.
Main Logic Board/Server subcomponents; BIOS, BMC, IPMI management, PCI-E Risers, Power Supplies, Cooling Fans, Backplanes/Midplanes, etc.
Ability to generate accurate and thorough test plans.
Ability to understand basic thermal analysis of electronics.
Ability to understand basic electrical principals.
Ability to document, track and document project progress and work independently as well as on a team.
Ability to follow all applicable Business Management System (BMS) processes.
Ability to manage product qualification projects.
Ability to read, write and speak English.
Ability to compose reports and correspondence.
Excellent written and verbal communication skills.

Responsibilities

Validate the performance of server electronics, mechanicals and user documentation against Application Deployment Requirements (ADR), Marketing Requirements Document (MRD) and/or Statements of Work (SOW).
Validate features and performance using accelerated stress and margining test methodologies.
Define and execute test strategies for the qualification of server components including but not limited to disk drives, peripheral cards, processors and memory.
Release components for use in new and existing designs.
Create documentation where required.
Manage new product introduction, and existing product changes using Product Lifecycle Management (PLM) tools. e.g. Engineering Change Orders (ECO), Part Number Requests (PNR), Product Change Notifications (PCN).
Support the validation and documentation of prototype platforms for use by customers in early stage evaluations as well as provision systems for functional regulatory lab tests.
Perform level 3 failure analysis to determine root cause on field returns and manufacturing yield issues requiring escalation from Support.
Work directly with suppliers when required to address design or quality issues.
Collaborate with quality engineers, manufacturing engineers, and production personnel at UNICOM Engineering to address product issues.