Senior Group Risk Specialist (US) Consumer Digital Risk

TD•Mount Laurel, NJ

4d•$115,440 - $186,160•Onsite

About The Position

The Senior Group Risk Specialist for Consumer Bank will provide a comprehensive and diverse range of risk management expertise to business leaders. Leads and supports the implementation of appropriate risk frameworks and leading related risk management activities to mitigate enterprise and/or business-wide risk exposures for Digital. May also provide oversight, commentary, and recommendations based on overall strategy and industry best practices. This Senior Group Risk Specialist must have strong Digital risk and/or Digital business experience and an ability to effectively engagement and influence the business and other key stakeholders. In addition to experience, this candidate must be a self-starter who can effectively work in a fast-paced environment that requires delivery of key work efforts with sometimes tight timelines as well as an ability to make decisions and proactively identify and address risk-related matters within Digital. This important role will support execution of risk activities end-to-end for Digital including business change initiatives and business remediation priorities. Candidate will need to demonstrate an ability to build and sustain effective working relationships with business partners and control partner colleagues.

Requirements

Undergraduate degree or technical certificate and/or 10+ years relevant experience
Advanced knowledge of risk management governance, programs, policies, practices, operating frameworks & reporting for business supported and/or area of discipline to deliver objective guidance and independent challenge on initiatives.
Knowledge of risk management environment, standards, regulations and mitigation
Knowledge of current and emerging competitor and market trends
Ability to contribute to strategic direction of the function and provide advice to senior leadership
Skill in mentoring and coaching
Skill in using advanced analytical software tools, data analysis methods and specialized reporting techniques
Advanced ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives
Ability to make an impact, influence, and achieve results with effective negotiation, problem-solving, and communication skills
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to handle confidential information with discretion

Nice To Haves

Direct experience providing independent risk oversight and challenge for digital banking products, platforms, channels, and customer journeys, including mobile, online banking, and emerging payment rails
Experience assessing digital product development and change initiatives across the lifecycle, including risk identification, control design, pre-implementation review, launch readiness, post-implementation monitoring, and remediation
Experience executing operational risk programs for digital businesses, including RCSA, issue management, key risk indicators, operational loss events, scenario analysis, and control testing or monitoring
Ability to use digital performance, customer, fraud, incident, and control data to identify emerging risks, define risk appetite and thresholds, and deliver clear executive-level risk reporting

Responsibilities

Leads the development and/or implementation of specific standards, policies and/or processes that identify, report on and mitigate operational (or all major) risk exposures within the business
Proactively analyzes potential risks and ensures escalation of key risks to appropriate areas and/or executive review with business executive findings and action plans to mitigate and manage these risks
Establishes and provides on-going analysis and reporting on operational risk and/or other major risk categories as applicable to own business or functional area, and reviews findings and action plans with business leaders to mitigate and manage key issues
Coordinates and/or guides activities relating to core operational risk disciplines/programs including, Risk & Control Self-Assessment, Business Continuity Management, Outsourcing & Vendor Management, Regulatory Compliance (e.g. CDIC, AML, Privacy, IDA, CBA, SOX, Basel etc.)
Supports enterprise-wide operational risk escalation, review and approval processes, data management, policies and risk assessment processes
Directs the development and monitoring of Key Risk Indicators and facilitate communication and resolution of risk issues among other business segments where applicable
May be accountable for managing ancillary operational risk areas (e.g. BCM/incident management, outsourcing/vendor management, fraud aggregation and assessment, Basel implementation/capital analysis, change management, Privacy, AML, LCM and other regulatory issues), in addition to core functions
May be responsible for providing support for other major risk areas (e.g. Market, Credit, Reputational and/or Regulatory risks etc.)
May be a point of contact for guidance in the monitoring/reporting of compliance, management, and strategic initiatives
Provides broad/deep commentary in support of the development/maintenance/oversight of policies/procedures/practices, as required
Adheres to enterprise frameworks or methodologies that relate to activities for our business area
Ensures respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
Ensures business operations are in compliance with applicable internal and external requirements ( e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations and assess the effectiveness of programs/policies/practices
Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist
Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues
Actively manages relationships within and across various business lines, corporate and/or oversight functions and ensures alignment with enterprise and/or regulatory requirements
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally