Senior Group Manager, Technical Training

Hyundai Motor Company • Fountain Valley, CA

2d • $149,800 - $214,000 • Onsite

About The Position

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It’s time you rethink what you expect from an employer. At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

Requirements

• Must be a high school graduate.
• Ten or more years of relevant experience, of which at least eight years must be directly related experience in automotive service operations.
• Ability to lead, train, motivate and manage multi-skilled personnel.
• Excellent oral and written communication skills.
• Project tracking and management skills.
• High proficiency in PC skills, expertise in Microsoft programs.
• Must be analytical and accomplished in presenting to different levels/audiences.

Nice To Haves

• Bachelor’s degree preferred.
• Master’s degree a plus.
• Five or more years of supervisory experience preferred.
• Project management and system background & support experience preferred, ideally administering and managing Learning Management Systems.
• Proficiency with Learning Management Systems a plus.

Responsibilities

• Lead strategy, development, and delivery of technician training curriculum.
• Develop long-term plans for curriculum expansion, technology integration, and program scalability.
• Execute a data-driven web-based automotive technical training strategy aligned with organizational goals.
• Lead development of future training solutions, including AI tools to improve technician retention and customer experience.
• Establish quality assurance processes to ensure training accuracy, consistency, and effectiveness.
• Partner with Facilities Team on Technical Training Center responsibilities.
• Support dealer technician recruiting and retention initiatives to increase productivity and capacity.
• Oversee technician rewards and recognition programs to improve retention and customer experience.
• Manage and enhance the Hyundai Military Liaison Program to support technician recruiting efforts.
• Support apprenticeship solutions that help dealers develop and assess new technicians.
• Lead strategic development of the technical training LMS.
• Serve as the primary liaison for LMS and technical training initiatives.
• Partner with internal teams, dealers, and stakeholders to develop next-generation LMS solutions.
• Manage LMS projects, assessments, RFPs, budgets, and implementation activities.
• Oversee reporting on LMS integration status and technical training activities.
• Manage departmental budgets, recovery funds, and annual planning.
• Select, contract, and oversee vendor performance.
• Coach, develop, and manage staff and vendor resources.
• Coordinate training and travel for National and Regional staff.
• Set performance objectives and conduct evaluations.
• Participate in industry benchmarking and competitive strategy initiatives.
• Prioritize and approve LMS content, website builds, vendors, and policy changes.
• Oversee personnel development, expense reports, invoices, PRs, and time-off approvals.

Benefits

• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years.
• Vacation and sick time off
• Healthcare insurance (medical, dental, and vision)
• 401(K) company match
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Basic life insurance, short- and long-term disability
• Mental health, wellbeing, and employee assistance program
• Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED