Service Clerk

SACRAMENTO NATURAL FOODS CO-OP•Sacramento, CA

12d•$19 - $24•Onsite

About The Position

Under the direction of the Marketing Manager, the Senior Graphic Designer leads and supervises the design and production of marketing materials for Sacramento Natural Foods Co-op (SNFC), ensuring consistency with the brand. This role involves creating digital, print, and other materials, installing them, and supporting store marketing functions to achieve strategic objectives. The position is responsible for managing the creation of visual marketing to meet the Co-op’s business objectives while upholding its values and cooperative identity.

Requirements

4 years’ experience of professional graphic design work.
Portfolio of work demonstrating: Effective use of color, typography, photo and illustration selection, composition, arrangement, layout, and related aesthetic concepts to meet project objectives.
Portfolio of work demonstrating: Original illustrations and design elements using fine art mediums or Adobe© Creative Suite to meet project objectives.
Proficiency with fine art mediums for creation of large-scale signage and other promotional materials.
Comprehend complex instructions, correspondence and memos.
Communicate effectively in oral and written form to staff, customers, and the public.
Incorporate detailed instruction, requirements and feedback into projects.
Add and subtract two digit numbers and multiply and divide with 10’s and 100’s.
Knowledge of industry sizes and formats for print and digital content.
Perform these operations using units of picas, pixels, U.S. currency and weight measurement, volume and distance.
Apply common sense understanding to carry out detailed written or oral instructions.
Deal with problems involving a few concrete variables in standardized situations.
Manage competing priorities and attain help as needed.
Complete detailed projects in a timely manner while under pressure.
Use Microsoft Word, Excel, Email, website, social media, and timeclock software proficiently.
Knowledgeable of printers, print settings, and paper weights.
Highly skilled in Adobe© Creative Suite including Illustrator, Photoshop, Premier, and Indesign.
High school diploma, GED, or equivalent certificate.
Identifies and resolves problems in a timely manner.
Manages difficult or emotional customer situations.
Responds promptly to customer needs.
Solicits customer feedback to improve service.
Responds to requests for service and assistance.
Make self available to staff.
Delegate and direct duties and assignments tactfully and effectively.
Develop staff’s skills and encourage growth.
Train and coach employees.
Continually work to improve supervisory skills.
Adapts to changes in the work environment.
Manages competing demands.
Able to deal with frequent change, delays, or unexpected events.
Is consistently at work and on time.
Ensures work responsibilities are covered when absent.
Arrives at meetings and appointments on time.
Responds to management direction.
Commits to long hours of work when necessary to reach goals.
Completes tasks on time or notifies the appropriate person with an alternate plan.
Demonstrates accuracy and thoroughness.
Looks for ways to improve and promote quality.
Applies feedback to improve performance.
Monitors own work to ensure quality.
Meet and strive to increase productivity standards.
Complete work in a timely manner.
Strives to increase productivity.
Work quickly and accurately with a sense of urgency.
Uses equipment and materials properly.
Protect the safety of self, co-worker’s, and Co-op patrons at all times.
Report any potentially harmful equipment or situations to the immediate supervisor without delay.
Report safety-related accidents and incidents at once to a manager.
Follow all company safety policies and procedures.
Sit and review information on a computer screen for extended periods of time.
Use hands to type, grasp, handle and feel.
Reach with hands and arms.
Walk, climb, balance, and stoop, squat and kneel.
Lift and move up to 30 pounds.
Talk and hear.
Lift and move up to 50 pounds.
Close vision, distance vision, peripheral vision, and depth perception.

Nice To Haves

Proficiency in digital photography including photo editing in Adobe© Creative Suite.
Proficiency in digital video capture including video editing.
Proficiency in website development (HTML, web-based website development such as Wordpress, etc.).
Familiarity with natural and organic foods.

Responsibilities

Uphold all Co-op policies, procedures and expectations.
Manage the creation of the visual identity of the Co-op’s brand to meet the marketing strategies set by the Marketing Manager.
Conceptualize, design and produce marketing material including in-store signage, digital content, and promotional materials.
Collaborate with, supervise, and delegate the work of department staff.
Provide input and feedback to management for ways to better support and meet business objectives through branding.
Coordinate production of marketing materials performed by outside vendors, including securing bids that meet the expectations set by the Marketing Manager.
Maintain ongoing awareness of and update promotional material organization-wide ensuring intended user experience.
Ensure all print and digital production materials meet SNFC brand standards and address variances as needed.
Research and remain current on emerging design trends and processes to strengthen the Co-op’s visual/brand identity.
Promptly respond to and prioritize department requests consistent with department goals.
Participate in promotional events on- and off-site as directed.
Establishes clear expectations for direct reports with a means to hold each other accountable to ensure expectations are met.
Interviews and hires employees according to SNFC’s procedures.
Establishes procedures to ensure proper administration of department programs.
Conducts regular performance evaluations and creates training and development opportunities that enhance the employee’s abilities and builds upon their skills, knowledge and abilities.
Supervises work performance and conduct of personnel and upholds SNFC’s performance management practices of offering progressive corrective action and staff recognition as needed and in accordance with Co-op policies, procedures, and legal guidelines.
Facilitates regular team and/or department meetings.
Models behaviors that support the values of Sacramento Natural Foods Co-op, through supportive and participatory leadership practices, promoting cooperative team building and motivating staff to achieve goals.
Ensures that all department personnel learn and use safe practices per SNFC’s Accident Prevention Program and addresses safety and security concerns promptly.
Supports SNFC’s security and safety protocols and establishes strong departmental control measures.
Maintains equipment in working order; researches and recommends equipment repair and replacement options as needed.
Provide prompt and accurate administrative assistance to the department.
Maintain department files, records, and electronic databases.
Coordinate special projects as assigned.
Assist with training as assigned.
Attend meetings and events as requested.
Demonstrate support for the cooperative values and principles daily.
Compile information and contributes to reports as needed.
Perform other duties and work in other departments as assigned.
Must be available to work hours based on the needs of the business and their department.