Senior Global Trade Controls Lead

Western Digital•San Jose, CA

7h•Remote

About The Position

This role requires a high working knowledge of international import/export operations and the ability to effectively troubleshoot issues in international trade and transportation. The Senior Global Trade Controls Lead will be responsible for customs and trade operations support in both United States and International locations. This position involves developing strategies and actionable plans to support the compliant and efficient international movement of products and services through partnership with internal and external stakeholders. The lead will engage with internal stakeholders to provide consultation and guidance in managing their compliance obligations and interface with freight forwarders, US government officials, custom brokers, internal and external customers on all matters pertaining to import and export regulations. The job entails managing and executing on both operational tasks and problem-solving as situations arise. A key responsibility is to design a global customs brokerage, forwarder, and logistic partner program with the intent to deploy and support trade operations. The role is responsible for Key Performance Indicators (KPI) with a goal to drive ongoing process improvement, and to evaluate new government and trade compliance requirements to ensure standard operating procedures are updated accordingly. The lead will partner with the legal team to understand regulatory changes impacting the business and engage internal functions to develop and execute defined procedures. Serving as a functional expert in Global Trade matters for the region, the lead will use their experience and knowledge of customs regulations, as well as other partner governmental agencies, to promote increased compliant market access for efficient flow of goods across borders. This role will drive improvements in cost, lead time, and process efficiency through data analytics, automated tool utilization, and robust data management. Building communications, training plans, and desk/standard operating procedures is essential to ensure all internal and external partners are aware and aligned to trade compliance governance processes. The lead will work in collaboration with leadership, product and business teams, and external partners to create and enforce regional trade compliance. They will build, track, and maintain content and metrics to monitor for actionable insights that enhance the trade compliance experience for customers and partners. Additionally, the lead will monitor proposed changes in import and export control law and regulations and assess their impact on the Company's business. Daily tasks include providing trade compliance governance guidance of all global governance standards and programs implemented, conducting research, updating status reports, and coordinating team deliverables. The role also involves assisting with technology, product classification, including Harmonized Commodity Codes (HTS, Schedule B, ECCN) classifications specific to in-country requirements. Proactively identifying and driving automation, accuracy, friction reduction, and process improvement initiatives are key aspects of this position.

Requirements

Licensed Customs Broker Certification required.
Deep technical knowledge of global customs, import and export topics, including incoterms, valuation, classification, country of origin, free-trade agreements, export controls, licensing, and sanctions
Extensive experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter
Being informed on current on global trade developments and work to identify savings opportunities and compliance improvements
Excellent team leader with great organizational skills, strong motivation to succeed, and ability to cultivate strong internal and external relationships
Flexibility to work with colleagues around the world, foreign language capabilities a plus
Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls and similar organizations in other countries
Experience managing/supervising teams
Strong analytical and communication skills
Able to successfully execute multiple projects from start to finish
Bachelor’s/Master’s degree
Knowledge of Global Trade Management system is a definite plus
Is a proven Trusted Partner who exuberates authenticity, empathy, integrity, accountability, and professional ethics.
Communicates effectively
Invests in the team and relationship with stakeholders
Encourages collaboration cross functionally, culturally and countries
Creates a respective and safe environment

Nice To Haves

Foreign language capabilities a plus
Knowledge of Global Trade Management system is a definite plus

Responsibilities

Responsible for customs and trade operations support in United States and International locations
Develop strategies and actionable plans to support compliant and efficient international movement of products and services through partnership with internal and external stakeholders.
Engages with internal stakeholders to provide consultation and guidance in managing their compliance obligations.
Interface with freight forwarders, US government officials, custom brokers, internal and external customers on all matters pertaining to import and export regulations.
Managing and executing on both operational tasks and problem-solving, as situations arise.
Design a global customs brokerage, forwarder, and logistic partner program with the intent to deploy and support trade operations.
Responsible for Key Performance Indicators (KPI) with a goal to drive ongoing process improvement.
Evaluate new government and trade compliance requirements to ensure standard operating procedures are updated accordingly.
Partner with the legal team to understand the regulatory changes that impact business and engage internal functions to develop and execute defined procedures.
Serve as a functional expert in Global Trade matters for the region by using experience and knowledge of customs regulations, as well as other partner governmental agencies, to promote increased compliant market access for efficient flow of goods across borders.
Drive improvements on cost, lead time and process efficiency through data analytics, automated tool utilization and robust data management
Build communications, training plans and desk/standard operating procedures to ensure all internal and external partners are aware and aligned to trade compliance governance processes.
Work in collaboration with leadership, product and business teams, and external partners to create and enforce regional trade compliance
Build, track and maintain content and metrics to monitor for actionable insights that enhance the trade compliance experience for customers and partners.
Monitor proposed changes in import and export control law and regulations and assesses the impact of these proposed changes on the Company's business.
Manage daily tasks related to providing trade compliance governance guidance of all global governance standards and programs implemented, including conducting research, updating status reports, and coordinating team deliverables.
Assist with technology, product classification, including Harmonized Commodity Codes (HTS, Schedule B, ECCN) classifications specific to in country requirements.
Proactively identify and drive automation, accuracy, friction reduction, and process improvement initiatives

Benefits

paid vacation time
paid sick leave
medical/dental/vision insurance
life, accident and disability insurance
tax-advantaged flexible spending and health savings accounts
employee assistance program
other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
tuition reimbursement
transit
the Applause Program
employee stock purchase plan
the WD Savings 401(k) Plan