Senior Global Benefits Manager

NCR Corporation•Atlanta, GA

19h•Onsite

About The Position

The Senior Global Benefits Manager is a leader in the Total Rewards COE and is responsible for daily operations, analytics, compliance, and plan management for Employee Benefit plans (both domestic and international), including Health & Welfare, Retirement, Well-being, Perks, Voluntary Plans, Leaves of Absence, ADA, Worker’s Compensation, and additional benefits. This includes providing support for Benefit policies, Knowledge Articles, and related multi-channel communications. The role reports to the VP, Global Benefits, and is based in our midtown Atlanta office (5 days a week on-site).

Requirements

10+ years of experience working in benefits
Excellent customer service skills, supporting both internal and external customers
Detail oriented with strong analytical and MS Office/Excel skills
Innovative and process-improvement focused
Working knowledge of federal, state, local regulations (e.g. FMLA/ADA), retirement plan legislation (ERISA/DOL), and Health & Welfare/ACA regulations (e.g. HIPAA, and COBRA), with ongoing management of regulatory developments
Bachelor’s degree
Experience working with HRIS systems, including Workday
Strong project management and organizational planning skills
Strong MS Office skills (especially Excel)
Excellent communication skills for collaborating with other teams, internal and external, and customer service and engagement content creation skills to support NCR Voyix's employees and retirees
Passage of screening criteria applicable to the job

Responsibilities

Health & Welfare and Retirement plan budgets, renewals and vendor partner oversight
Retirement plan funding and administration including non-discrimination testing, 5500 support, annual audits, regulatory submissions, and related plan management
Partner with HR field and business partners for ongoing benefits portfolio support
Analyze and leverage external benchmarks, market trends, and internal customer service data to inform strategy
Support employee wellbeing with benefits and resources that align with a multi-generational workforce
Liaise with key internal partners, including Payroll, Finance, Legal, Procurement, HR business partners, HR Technology, and more.
Support special projects including market expansions and other cross-functional initiatives
Coach peers and others in data integrity, issue resolution, root cause analysis, and customer service excellence
Support the planning, administration and communication of annual open enrollment, and other benefits changes throughout the year