Senior Gen AI Analyst

EXL • United States,

3d

About The Position

This role focuses on identifying customer intent, improving decision-making and boosting sales productivity by focusing on generating insights embedded in the sales and customer workflows. This role requires deep technical judgment, hands-on modeling experience, and the ability to translate complex customer, sales and behavioral data into scalable machine learning and LLM driven solutions. The Senior Gen AI Analyst will partner closely with Product, Sales, Marketing, and Engineering teams to apply cutting edge Gen AI tools and techniques, along with advanced analytics to solve complex problems across prospecting, existing customer, sales and data journeys.

Requirements

• Deep technical judgment
• Hands-on modeling experience
• Ability to translate complex customer, sales and behavioral data into scalable machine learning and LLM driven solutions

Responsibilities

• Apply cutting edge Gen AI tools and techniques, along with advanced analytics to solve complex problems across prospecting, existing customer, sales and data journeys.
• Identify customer intent.
• Improve decision-making.
• Boost sales productivity by focusing on generating insights embedded in the sales and customer workflows.
• Translate complex customer, sales and behavioral data into scalable machine learning and LLM driven solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed