Senior FX Trading System Engineer - AVP

Barclays•New York, NY

3d•$115,000 - $160,000•Onsite

About The Position

Embark on a transformative journey as a Senior FX Trading System Engineer – AVP. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. In this role, you will support industry-leading FX single-dealer trading and algorithmic platforms. As part of our New York Trade Floor Support team, you will play a key role in monitoring, maintaining, and optimizing the bank’s critical technology infrastructure. You will troubleshoot and resolve complex technical issues, minimize operational disruptions, and build partnerships with business stakeholders to ensure seamless trading operations.

Requirements

Considerable knowledge of electronic trading platforms and FX market workflows, including trade lifecycle management, pricing, and risk management processes, with experience supporting FIX protocol and ECN connectivity
Practical experience with scripting and automation using Shell, Python, and Perl, as well as database querying and scripting
Solid experience supporting and managing cloud-based applications and infrastructure, particularly within AWS environments
Proficient in using enterprise support and monitoring tools, including AutoSys, ServiceFirst, and ITRS Geneos
Risk and controls
Change and transformation
Business acumen
Strategic thinking
Digital and technology
Job-specific technical skills

Nice To Haves

Self-motivated, resourceful, and highly adaptable, with the confidence to work independently while also contributing effectively within a collaborative team environment
Solution focused, problem solver with a good automation mindset, experienced in performing root cause analysis, enhancing service stability, and developing scripts and tools to streamline support processes and reduce manual overhead
Excellent stakeholder management, communication, and incident management skills, with a proven ability to lead major incident bridges, engage effectively with Front Office and technology teams, and drive issues through to resolution with full ownership and accountability
Flexible and dependable, with a willingness to support extended hours and provide weekend coverage when required to meet business and operational needs

Responsibilities

Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients.
Develop the support model and service offering to improve the service to customers and stakeholders.
Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency.
Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.
Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
Collaborate closely with other functions/ business divisions.
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments.
Identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
Communicate complex information.
Influence or convince stakeholders to achieve outcomes.