Senior FX Operations Associate

East West Bank • Pasadena, CA

4d

About The Position

East West Bank is seeking an experienced FX Operations associate to oversee and support post-trade foreign exchange activities, including foreign currency account onboarding, client support, and settlement of interbank and derivative trades. The role requires a strong understanding of FX products and services and the ability to coordinate across operational, client, and market-facing areas of the FX business.

The associate oversees daily FX operations, guides FX Client Services and Operations staff, ensures accurate and timely transaction processing, and manages trade exceptions and settlement issues. The position also supports client relationships, operational controls and risk management, process improvements, system enhancements, and required reporting.

Requirements

• Bachelor’s degree in Finance, Business, Economics, or a related field, or equivalent industry experience.
• At least 5 years of experience in FX Operations, FX Client Services, or a related financial services role.
• At least 1–2 years in a supervisory or lead capacity.
• Strong working knowledge of FX products, including spot, forwards, swaps, and FX derivatives.
• Hands-on experience with post-trade FX processes, including confirmations, settlements, reconciliations, and nostro account management.
• Solid understanding of FX operational risk, settlement risk, and related control frameworks.
• Familiarity with regulatory requirements, audit processes, and compliance standards affecting FX operations, including KYC, AML, and internal controls.
• Proficiency in FX processing systems, trading platforms, and settlement networks such as SWIFT, as well as strong Excel and reporting skills.
• Excellent verbal and written communication skills and a client-focused mindset.
• Legal authorization to work in the United States; visa sponsorship is not offered.

Responsibilities

• Oversee daily FX operational activities across post-trade processing, settlements, confirmations, and reconciliations.
• Supervise and guide FX Client Services and Operations staff, including training, workload prioritization, and performance coaching.
• Ensure timely and accurate processing of interbank, customer, and derivative FX transactions in accordance with internal controls and regulatory requirements.
• Review, approve, and resolve FX trade exceptions, breaks, and settlement issues, escalating risks as appropriate.
• Manage foreign currency account onboarding and ongoing maintenance, ensuring compliance with KYC, AML, and client documentation standards.
• Liaise with front office, risk, compliance, treasury, technology, and external counterparties to resolve operational and client issues.
• Monitor FX settlement risk, cut-off times, and nostro account activity to ensure liquidity and funding accuracy.
• Identify process inefficiencies and lead operational improvements, automation initiatives, and control enhancements.
• Support system enhancements, UAT testing, and implementation of new FX products or services.
• Address client inquiries, resolve escalations, and maintain strong client relationships.
• Prepare and maintain operational metrics, management reports, and regulatory reporting as required.
• Promote a collaborative, high-performance team culture focused on accountability, continuous improvement, and operational excellence.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior