Senior Functional Trainer (On-site and Secret Clearance REQUIRED)

MicroHealth, LLC•Washington, DC

2d•$85,000 - $95,000•Onsite

About The Position

MicroHealth is seeking a Senior Functional Trainer to support our client in Washington, DC. This role requires on-site support, CONUS and OCONUS travel, and an active Secret Clearance. The Senior Functional Trainer will provide worldwide support, perform training activities, and offer guidance for health IT training tasks. This includes providing user training, both on-site and remotely, to maintain user skills and educate users on system enhancements. The role also involves train-the-super user training, organizing role-specific training sessions, and supporting the coordination, development, and delivery of computer-related training to the health IT community. Additionally, the trainer will provide second-level support and coordinate training with help desks, offering standards, services, and guidance on health IT training programs designed to enhance the productivity of government agency personnel using health IT and clinical systems. This includes developing, delivering, and coordinating training courses and materials. A key responsibility is the development and maintenance of a Training Plan for EHR training, including a recommended training strategy and supporting documentation. Feedback on user satisfaction will be collected after each training event to identify areas for improvement in the training program and documentation. Shift work may be required.

Requirements

Minimum Years Experience: 4
Bachelor's degree in training and development, human resources, education, or instructional design; Prior experience of at least four to six years in industry as a trainer; An additional 4 years of relevant experience may be considered as a substitute.
Must possess exceptional interpersonal skills and superior oral and written communication skills
Strong analytical and problem-solving skills
Excellent planning and time management skills
Proficient in computer technology and Microsoft Office applications
Strong ability to convey complex information in way that students understand
Must possess/maintain a minimum active SECRET clearance.

Responsibilities

Provide worldwide support, perform training activities and provide guidance for health IT training tasks.
Provide user training, both on-site and remotely, for the purpose of maintaining user skills and educating users about system enhancements.
Provide train-the-super user training and organize training sessions specific to various roles in MED.
Provide support for coordinating, developing, and delivering computer-related training to the health IT community.
Provide second level support and coordinate training with help desks.
Provide standards, services, and guidance on health IT related training programs that are designed to enable government agency personnel to use health IT, clinical and supporting business systems more productively.
Services include the development, delivery, and/or coordination of training courses and materials that address health IT training needs.
Responsible for the development and maintenance of a Training Plan which provides a plan and associated materials for EHR training.
Responsible for obtaining feedback, regarding user satisfaction, after each training event to use to identify modifications to the training program and documentation.
The plan shall include: (1) Recommended training strategy for the EHR rollout (e.g., initial user training,) and ongoing support (e.g., refresher training, new release training); and; (2) Supporting training documentation including manuals and training materials specific to EHR system.