Senior Functional Business Analyst (MMS)

AESO•Calgary, AB

21h•Hybrid

About The Position

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results. The AESO is undergoing a transformative restructuring of Alberta’s electricity market through the Restructured Energy Market (REM) program—a multi-year, enterprise-wide initiative focused on implementing a new Market Management System (MMS) and integrating it with other mission-critical systems and processes across the organization. The MMS will enable the AESO to operate the Alberta electricity market with greater efficiency and reliability ensuring power gets to where it needs to be at the right time and cost. Reporting to the Manager, Market Management Systems, you will join our team as a Senior Functional Business Analyst, bringing a strong background in the electric utility sector and deep experience in complex system implementations and product management. You will play a key role in the implementation of the MMS and transition to the product team for ongoing operations across the lifecycle of the system, ensuring it continues to meet evolving organizational needs while delivering value across the market. Experience with GE Vernova products (MMS) is highly desirable.

Requirements

Degree or Diploma in Business Administration, Engineering, Information Technology, or related field
10+ years of experience in business analysis or related role
Experience delivering within large-scale, complex system implementations – properly assessing and escalating issues, as needed
Experience across both project and product management SDLC delivery
Experience in both agile and waterfall delivery methodologies; with strong aptitude in sprints and ceremonies (i.e. standup, sprint planning, retrospectives)
Strong applied technical acumen (systems, data, integrations, APIs)
Proficiency in data analysis tools and techniques (e.g. SQL, Excel, visualization tools)
Familiarity with Azure DevOps / Modern Requirements or similar
Strong communication skills with the ability to translate complex concepts across diverse audiences
Proven ability to establish strong business and cross-functional relationships
Quick learner, with demonstrated capacity to manage a significant amount of detail and complexity
Adaptability and resilience to respond to evolving priorities and timelines

Nice To Haves

Experience with GE Vernova products (MMS) is highly desirable.

Responsibilities

Lead stakeholder workshops to elicit, document and validate business requirements
Translate business needs into clear and actionable functional specifications
Act as the primary liaison between business stakeholders, technical team members and vendors
Facilitate alignment and decision making across stakeholder groups
Proven ability to engage and foster collaboration with cross functional teams; business, technical, training, communications
Define and manage product backlog, epics, user stories; supporting SCRUM and Product Management principles
Develop and maintain end-to-end process diagrams; outlining as-is and defining to-be functionality to support the design and delivery
Identification of gaps, risks and opportunities for process and system enhancements
Support design validation by reviewing and revising vendor deliverables for alignment with product requirements
Leverage expertise of product delivery and management across discovery, design and delivery
Contribute to System Integration Testing (SIT), User Acceptance Testing (UAT) and support issue triage and resolution
Support organizational and operational readiness, training and change management activities
Contribute to cutover planning and go-live readiness
Analyze data and to support KPIs and business insights across design and delivery
Maintain comprehensive documentation across deliverables and product activities
Provide ongoing support and enhancement of the MMS product as part of the product management lifecycle
Help your team continuously improve and “live” AESO’s values