Senior Functional Analyst - Group Insurance

Maarut•Montreal, QC

About The Position

The client is seeking a Functional Analyst with 8+ years of experience to work within the context of implementing acquired commercial software packages, not traditional in-house development. The core of the role is understanding and documenting software package configuration choices, analyzing their impact on application integrations, and ensuring the traceability of decisions over time. This role requires a hybrid functional and technical profile, comfortable communicating with architects, technical analysts, and software vendors. The candidate will join a project already underway and must be operational without a lengthy onboarding period. The role includes a significant testing workload (strategy definition, manual and automated execution, coordination of integrated tests and UAT) and a component focused on securing intersystem communications. The group insurance domain, and particularly pricing, is a major differentiator for this role.

Requirements

Minimum 8 years of experience in Business Analysis or IT Analysis
Significant experience in transformation projects involving packaged software solutions (COTS/ERP/proprietary software)
Experience in an Agile environment (epics, user stories, releases, sprints, backlogs)
Proficiency in spoken and written French
Documentation of functional specifications, business rules, exception cases, and acceptance criteria
Definition, preparation, and execution of end-to-end functional testing, including coordination of integrated testing and UAT
Impact analysis of packaged software configuration choices on business processes and application integrations
Collaboration with architects, technical analysts, developers, and packaged software vendors
Exposure to inter-system integration and secure data exchange initiatives
Support for implementation, stabilization, and incident management activities

Nice To Haves

Bachelor's degree in Information Technology or a related discipline
Proficiency in English
Experience in group insurance, particularly pricing/rating
Automated testing experience

Responsibilities

Define functional specifications, business rules, exception cases, and acceptance criteria in collaboration with the delivery teams.
Participate in defining the various scopes (epics, stories, releases, sprints, trials, and projects).
Collaborate with application delivery managers and stakeholders to define requirements and manage product backlocks.
Document current and target business processes. Produce and maintain the required functional documentation.
Document software package configuration choices and their impact on business processes and application integrations.
Analyze the impact of configuration changes on the solution architecture and application lifecycle.
Contribute to the development and implementation of functional testing strategies.
Define, prepare, and execute manual and automated tests from an end-to-end perspective.
Provide coordination and support during integration testing and user acceptance testing.
Support implementation, stabilization, incident management, and troubleshooting activities.
Collaborate with architects, technical analysts, developers, and software vendors to ensure solution consistency.
Understand and document configuration choices. Evaluate possible alternatives and their impacts.
Analyze the effects of configurations on application integrations. Ensure traceability of functional and technological decisions.
Support the evolution of the configuration over time and throughout its lifecycle.
Contribute to aligning application components, business needs, and integration mechanisms.
Active participation in work related to securing intersystem exchanges and integration architectures will also be expected.