Senior Fraud Specialist

Netspend • Austin, TX

23h

About The Position

The Senior Fraud Specialist is a technical expert responsible for managing the most complex fraud investigations and prevention initiatives. At this level, you are expected to go beyond execution by contributing to the development of new fraud detection methodologies and investigative techniques. You will act as a project leader and primary point of escalation for the most sophisticated fraud schemes, working independently to resolve issues and making formal recommendations for new protective procedures.

Requirements

• Requires a minimum of 5+ years of related experience in fraud investigation, risk management, or law enforcement
• Extensive experience with fraud monitoring systems, deep-dive data analysis, and a comprehensive understanding of payment network rules and regulations
• As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways
• Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures
• Acts independently to determine methods and procedures on new assignments. Receives virtually no instruction on daily work
• Often acts as a facilitator and team leader. Capable of communicating complex fraud findings to senior management and external partners

Nice To Haves

• Bachelor’s degree in Criminal Justice, Finance, or a related field is preferred
• CFE (Certified Fraud Examiner) or specialized fraud certifications are highly desirable

Responsibilities

• Lead investigations into high-complexity, multi-vector fraud cases (e.g., organized crime rings, sophisticated account takeovers, or internal collusion)
• Contribute to the development of new fraud detection concepts, rules, and investigative techniques. Complete complex tasks in creative and effective ways
• Act as a facilitator or team leader on departmental projects. Determine methods and procedures for new assignments with minimal to no guidance
• Consistently evaluate the fraud landscape to identify gaps. Consistently make recommendations for new procedures to mitigate emerging threats
• Serve as a facilitator and technical leader for the offshore fraud group, resolving complex system or access issues and providing guidance on best practices
• Manage high-level relationships with Ouro Partners and Customer Service. Act as a team leader on cross-functional initiatives within the Risk department to prevent loss
• All other duties assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED