Senior Fraud Investigator

Centier Bank•Merrillville, IN

About The Position

Under general guidance and supervision, the Sr. Investigator position typically handles complex cases requiring the use of independent judgment. Following the investigation, case development and prosecution phases, the Sr. Investigator may identify weaknesses or risks and recommend solutions to senior management. He or she will additionally provide operational and technical risk assessments on various platforms with a strong emphasis on technology.

Requirements

Bachelor's Degree (will take experience in lieu of degree)
5+ years of experience in fraud/financial services
Working knowledge of current bank fraud investigative techniques and/or systems

Nice To Haves

Experience with Verafin software is preferred

Responsibilities

Conduct ad-hoc risk assessments on internal and third party applications, data flows, network diagrams, and other technical documentation to detect risks due to design, disclosure, or process
Conduct investigations of complex cross-channel fraud events or suspicious activity and deliver findings and recommendations to management through written reports; create and retain case management records for all investigations, suspicious activity, incidents and events
Work directly with law enforcement, leadership, Human Resources and Compliance to identify and investigate unauthorized or fraudulent activities, both internal and external to the company
Conduct interviews of suspects and witnesses to successfully resolve cases
Create summary communications resulting from incidents or investigations to internal leadership and external clients
Conduct root cause analyses and recommend steps to remediate risks based upon findings from investigations; communicate those findings and recommendations to management to address identified areas of concern
Work with appropriate internal departments or external organizations to address findings and mitigate risks documented on risk assessments
Assist with the preparation of materials or take independent action to satisfy law enforcement and judicial demands.
Create reports, manage evidence and other documentation as related to incidents and investigations.
Recognize opportunities for addressing fraud issues, risks and exposures; report findings to Management.
Participate in special project teams supporting general business initiatives outside of the primary investigative function.
Identify ongoing process improvements, operational gaps, and potential remediation steps; assist with process re-design and coordination of remediation efforts and remediation status reporting
Exercise exceptional communication skills in an effort to optimize each contact with internal customers and external partners.
Prepare and deliver training sessions to assist in loss reduction.
Perform other duties as assigned.