Senior Forward Deployed Engineer (NYC)

Clio • New York, NY

4d • Hybrid

About The Position

As a Senior Forward Deployed Engineer, you'll sit at the intersection of engineering and client impact, the person who turns the legal industry’s most complex challenges into working software. You'll embed with our most demanding clients, move from prototype to production quickly, and feed what you learn back into our platform and roadmap. This isn't a support role or a solutions role with some coding on the side. You'll design and build end-to-end, work directly with client technical teams, and ship code that real lawyers rely on. The best ideas you surface in the field will graduate into product features for all of Clio's users. This role involves occasional travel to client sites to foster strong relationships and provide hands-on support.

Requirements

• Strong full-stack fundamentals and deep comfort with RESTful APIs and systems integrations.
• Demonstrated ability to design, build and deploy production applications.
• Hands-on experience building LLM-powered applications — retrieval, agents, structured outputs, prompt safety — and taking them through to production.
• Experience working directly with clients or customers: scoping ambiguous problems, communicating trade-offs, and iterating based on real-world feedback.
• A genuine curiosity about AI and how it applies to the legal industry, you're not just using AI tools, you're thinking about how they change what's possible.

Responsibilities

• Embed with enterprise clients to map out workflows, define clear success metrics, and de-risk constraints before writing a line of code.
• Design, prototype, and productionize custom AI workflows
• Build and maintain integrations that slot into complex client environments using Clio APIs and the broader modern stack.
• Work directly with client technical teams to troubleshoot, debug, and optimize deployments in real-time.
• Translate experimental R&D into stable, production-grade code — the kind that eventually becomes a platform feature for every Clio user.
• Surface recurring patterns from the field that sharpen our product roadmap and inform how we build.

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed