Berenjak Senior F&B Manager - Soho House Chicago

Soho House & Co.•Chicago, IL

1d•$80,000 - $85,000•Onsite

About The Position

Popular Persian spot Berenjak has been a need-to-visit restaurant since it opened its two London locations back in 2018. Soho House members have been enjoying its authentic Iranian menu at the Little Berenjak residency at Soho Farmhouse and Dumbo House in New York. Now, the team is setting up shop in Chicago, with the arrival of Berenjak at Soho House Chicago. The restaurant will allow members to experience founder and chef Kian Samyani’s signature dishes. Inspired by Tehran’s hole-in-the-wall kebab houses, they shine a light on seasonal, locally sourced produce and are designed for sharing. At Soho House a Senior Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance. A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling.

Requirements

Minimum of 5+ years’ experience in a similar capacity
Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments
POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience
Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service
Passionate about food and beverages trends and best practices and local health & safety compliancy regulations
Ability to manage personnel and meet / exceed financial targets
Guest-oriented and service-minded as well as flexible and pro-active

Responsibilities

Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets
Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service
Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements
Proactive in identifying customers’ needs and responsive in developing action plan that enhances experience and mitigates risk
Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential
Establish targets, KPI’s, schedules, policies and procedures
Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork
Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations
Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk