Senior Fleet Support Engineer

Vay•Las Vegas, NV

About The Position

We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives - with no one inside - powered by our world-first Remote Driving technology on real public streets. We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here. What’s happening at Vay First to roll out vehicles in both Europe and the USA on public roads without a human being inside & currently the 2nd largest commercial, driverless car fleet in the Western World. We've partnered with Kodiak to bring remote-driving technology to autonomous trucks in the US, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US. We’ve completed 10’s of thousands of trips so far and are busy multiplying our Las Vegas fleet just to meet demand! ...And soon we’ll be expanding across the US & Europe 🚀 Why this role is exciting As (Senior) Fleet Support Engineer, you will be instrumental in maintaining, managing and optimizing our platform and network infrastructure for Vay’s commercial driverless fleet in Las Vegas. This role requires a unique combination of superb debugging skills, technical expertise, network configuration and troubleshooting. You'll be driving continuous improvement in our system, ensuring robust monitoring and alerts and providing L1 support for our commercial, driverless fleet. Your role is pivotal in maintaining the efficiency and reliability of our vehicle and remote driving station fleet which leads to high quality service that our users love.

Requirements

Extensive Linux experience
Strong debugging skills for large, complex systems
Experience in Python and bash scripting
Experience with on-premise network maintenance and troubleshooting
Experience with CI/CD tools (namely GitHub, CircleCI, Jenkins)
Understanding and experience in Docker

Nice To Haves

Experience in C and/or C++
Understanding of CAN protocol
Familiar with network security concepts
Familiar with mobile network and telecommunication technologies (4G/5G)

Responsibilities

L1 support and on-call for incidents and customer support requests involving vehicles, remote driving stations, equipment, network and cloud infrastructure and fleet configuration.
Vehicle and remote driving station network infrastructure maintenance
Supporting bring-up of new vehicle and remote driving stations