Senior Fixed Operations Trainer

Asbury Automotive Group•Sandy Springs, GA

8d•Onsite

About The Position

The Senior Leadership Development Service Trainer plays a lead role driving leadership excellence and team effectiveness through leadership development programs and customized solutions that support organizational goals and learning and development strategies. This position will help lead leadership development programs, such as the Service Manager Development Program, and work with an assigned group of leaders to assist with leadership, team and organizational effectiveness initiatives.

Requirements

Experience in training or coaching leaders in a retail, guest-facing environment is preferred
Strong verbal and written communication skills
Strong consultative and problem-solving skills
Ability to moderate large groups while engaging audience
At least 2-3 years of experience training and coaching leaders
3+ years of experience as an Active Service Manager/Director
Fully conversant and able to work in all Microsoft Office Programs
Able to explain complex automotive theories in a simple, understandable manner to trainees

Responsibilities

Assist in the design and facilitation of leadership development training for current service managers and high potential fixed department candidates
Helps support the Guest Centric training program when needed by providing training to Asbury team members. This includes proficiency in both the ‘Week 1’ and ‘Service Advisor’ curriculum.
Assesses the impact of training by tracking key metrics and recommend improvements to enhance the program
Works with store management and regional fixed leaders to identify improvement opportunities to deliver an exceptional guest experience enhancing team member engagement
Supports store managers in the implementation of leadership and team effectiveness topics within store locations
Serves as an internal coach and consultant to service managers and fixed people leaders to support their growth and development in the areas of leadership development, servant leadership and team member engagement
Partners with leaders to develop customized leadership development, team effectiveness and organizational effectiveness solutions that help meet business needs to improve team and leadership performance
Performs other related duties to benefit the mission/vision of the organization
Ability to clearly articulate Asbury’s Mission, Vision, Values and expectations
Knowledgeable in latest Asbury technology
Performs other related duties to benefit the mission/vision of the organization

Benefits

Weekly pay
Paid holidays
Paid time off
Paid training
Stock Awards (select management and front-line team member’s eligible)
Medical insurance
Vision insurance
Dental insurance
Accident insurance
Critical illness insurance
Hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term disability plans
Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities