Senior Financial Operations Analyst

ExpediaSpringfield, MO

About The Position

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services, helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world. The B2B Finance Operations team supports the accurate and efficient movement of partner-related financial transactions across our marketplace. This role sits within the Financial Operations job family, which supports transactional commission payments, partner payment operations, and the resolution of financial transaction and system issues across teams and lines of business.

Requirements

  • 5+ years of experience in finance operations, payments operations, accounts receivable, accounts payable, partner finance, or a related finance or operations environment
  • Experience working with high-volume transactional processes, reconciliations, exception management, and issue resolution
  • Strong analytical skills and are comfortable using data to investigate issues, identify patterns, and recommend practical solutions
  • Communicate clearly and effectively with both internal stakeholders and external partners, including when managing escalations
  • Highly organized, detail oriented, and able to manage multiple priorities in a fast-paced environment
  • Experience improving operational processes, strengthening controls, and helping teams work more efficiently
  • A bachelor’s degree in Finance, Accounting, Business, Economics, or related field; or equivalent related professional experience.

Nice To Haves

  • Experience supporting B2B partner payment operations in a travel, marketplace, ecommerce, or global payments environment
  • Experience working with financial systems, reporting tools, or large transactional datasets
  • Comfortable working across global teams and navigating ambiguity while maintaining strong judgment and accountability
  • Experience participating in cross-functional projects involving operational change, systems enhancement, or automation

Responsibilities

  • Manage and optimize day-to-day B2B finance operations activities related to partner payments and transaction processing
  • Investigate and resolve complex payment, reconciliation, and settlement issues across systems, teams, and external partners
  • Analyze operational and financial data to identify trends, root causes, control gaps, and improvement opportunities
  • Partner with stakeholders across Finance, Partner Operations, Product, Technology, and commercial teams to improve processes and reduce friction in the partner payment experience
  • Support escalations, reporting, and operational controls to help ensure accuracy, timeliness, and compliance in financial transactions
  • Contribute to process documentation, automation opportunities, and continuous improvement initiatives that improve scale, quality, and partner experience

Benefits

  • medical, dental, and vision coverage
  • paid time off
  • an Employee Assistance Program
  • wellness and travel reimbursement
  • travel discounts
  • International Airlines Travel Agent Network (IATAN) membership
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