This role sits at the center of ServiceNow's multi-year planning process, connecting strategy, operating plans, financial performance, and investment decisions into a clear view of the company's long-term outlook. Own ServiceNow's integrated long-range financial model — revenue, margin, Opex, headcount, cash flow, and key SaaS metrics — and lead the annual long-range planning process that ties it to the operating plan and quarterly forecasts. Evaluate investment proposals, resource allocation, and operating tradeoffs through scenario and sensitivity analysis under consistent financial frameworks. Turn broad strategic questions into executive-ready analysis and recommendations with minimal direction, isolating the drivers that matter from large, multi-source datasets. Align planning assumptions, timelines, and methodologies with business unit and functional Finance teams, building cross-functional agreement without formal authority. Build KPI and driver-based frameworks, monitor internal performance against external benchmarks, and improve planning through automation, standardization, and AI-enabled workflows.
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Job Type
Full-time
Career Level
Senior