Senior Field Support Engineer- Robotics, Ai & Unmanned Systems (FTE)

Invest Ottawa/Bayview Yards • Ottawa, ON

2d • CA$76,000 - CA$104,500 • Onsite

About The Position

Area X.O is a unique testing and innovation environment for companies to test their products. The Senior Field Support Engineer will join the Robotics, AI and Unmanned Systems vertical, supporting a rotating mix of client and internal projects. The role involves diverse tasks, from daily project changes to extended deep work on test campaigns. Reporting to the Engineering Manager, Smart Mobility and Connectivity, the engineer will collaborate with other field support engineers across verticals as needed.

Requirements

• Diploma or degree in Engineering (Electrical, Robotics, Mechatronics, Computer, or Mechanical), Computer Science, or a related technical discipline.
• 5 or more years in a hands-on technical field engineering role. Exceptional candidates with 3 to 5 years and strong technical breadth will be considered.
• Strong Python scripting skills and comfort with at least one other scripting language.
• Working knowledge of network protocols (TCP/UDP) and ability to configure switches and routers.
• Familiarity with robotics or autonomous systems testing workflows such as ROS/ROS2 or equivalent frameworks.
• Ability to engage in client-facing interactions and provide technical support as needed.
• Working understanding of LiDAR, radar, cameras, and wireless technologies, with depth in at least one area.
• Solid Linux fundamentals including administration, troubleshooting, and scripting.

Nice To Haves

• Hands-on experience with ROS/ROS2 or AI/ML frameworks such as TensorFlow, PyTorch, or OpenCV.
• P.Eng certification or working toward it.
• Experience with simulation tools such as CARLA, SUMO, MATLAB/Simulink, or CST Studio.
• Skills in C/C++, embedded systems, CAD design, 3D printing, CNC machining, or pick-and-place systems.
• Hands-on experience with 5G/V2X platforms or drone (RPAS) certification.

Responsibilities

• Operate track equipment including NCAP VRU targets and foldable vehicles to support autonomous vehicle, ADAS, and collision avoidance validation.
• Mount and integrate cameras, LiDAR, radar, and other sensors on infrastructure and coordinate vehicle and pedestrian runs to validate detection performance and computer vision outputs.
• Measure and report network KPIs across Wi-Fi, 5G, V2X, and wired environments in support of connected and autonomous system trials.
• Contribute custom engineering and automation solutions that upgrade test infrastructure and showcase Area X.O's capabilities.
• Provide hands-on support for drone, counter-UAV, and unmanned ground and aerial vehicle projects, with cross-vertical exposure to smart farm and defence work as opportunities arise.
• Support visiting clients running AI, robotics, and unmanned systems demonstrations, ensuring stable power, reliable connectivity, and a smooth on-site experience.

Benefits

• Diversity, inclusion and a sense of belongingness are critical success factors for globally competitive organizations and are required to drive sustainable wealth creation and prosperity across our region.
• Prioritize the creation of an inclusive culture and infuse diversity into our programs, operations and governance.
• Barrier-free work environment, starting with the hiring process.
• Accommodation during any phase of the evaluation process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree