Senior Field Service Technician

HTS Engineering Ltd.•Manchester, NH

1d•$38 - $50•Onsite

About The Position

Control Technologies, Inc. (CTI) is a leading independent building systems integrator in the northeast, serving New England and New York City for over 30 years. We provide quality, state-of-the-art building controls and management solutions. We are seeking inspired individuals to join our team across our locations in Vermont, New Hampshire, Massachusetts, and New York City. We trust and invest in our employees' growth and success. The Senior Field Service Technician/HVAC Software Technician will be responsible for troubleshooting and repairing HEATPUMP system problems at customer facilities. This role requires a strong understanding of HVAC controls, including programming HEATPUMP control systems, reading mechanical blueprints, providing customer training, field start-up, and technical support to field technicians.

Requirements

Bachelor of Science degree, or a related field experience, preferably Mechanical or Electrical fields. In lieu of a college degree, minimum of (5) years of field/design experience will be acceptable.
Excellent communications skills, both verbal and technical writing.
Ability to plan, prioritize and meet deadlines within specified time constraints.
Good understanding of boilers, chillers, and air-handling units, electrical equipment, motors and other HVAC equipment and their use.
Ability to lift up to 75 pounds.
Good interpersonal skills required.
Must have valid driver’s license and clean driving record.
EPA Universal 608 certification
NH Gas Fitters License
Minimum of two (2) Skills are required from this category: AX Certification or equivalent experience, Niagara R2 Certification or equivalent experience, Honeywell Certification or equivalent experience, Johnson Certification or equivalent experience, WPT Certification or equivalent experience, Alerton Certification or equivalent experience, Niagara R2 Certification or equivalent experience, Network 8000 Certification or equivalent experience.
Exceptional computer skills (TCP/IP, Photoshop, XML, MS Windows, Java, Visio and AutoCAD).
Experience that includes all aspects of HEATPUMP /Building Automation Controls is necessary.
Highly motivated self-starter.

Nice To Haves

Pneumatic controls
NORA Certified or CTAP certified
Variable Speed Drive Certified
Any other DDC control programming software

Responsibilities

Troubleshoot and repair HEATPUMP system problems at the customer facility.
Program HEATPUMP control systems according to specifications.
Read mechanical blueprints.
Provide customer training.
Perform field start-up.
Provide technical support to field technicians.
Perform Controls/HVAC/Mechanical Preventive Maintenance Agreements.
Monitor HVAC equipment for proper operation and settings per OEM minimum requirements.
Perform electro-mechanical maintenance on HVAC equipment and controls.
Accurately diagnose and troubleshoot HVAC systems.
Accurately document all work performed and parts used on service work orders via Service TRAC software, synchronizing with the CTI server daily.
Explain work performed to customers and obtain their approval prior to departure.
Work with minimal supervision.
Respond to 24/7 emergency service calls as needed.
Maintain vehicle stocking levels.
Perform cycle counts on vehicle inventory bi-annually (November and May).
Maintain vehicle cleanliness inside and outside.
Report vehicle maintenance needs to direct supervisor and fleet manager.
Accurately record time on corporate timesheet via Service TRAC software.
Document diagrammatic changes to operation and maintenance manuals.
Perform digital controller programming to achieve sequence of operations detailed by project specifications.
Commission and verify proper functionality of field controllers on assigned projects.
Complete programming requirements for specific projects.
Perform graphical programming for customer computer interfaces for various product lines.
Ensure customer satisfaction is always 100%.
Interact with customers and contractors as required.
Provide assistance to others as needed.
Maintain computer hardware, software, and licenses as required to assure properly operating equipment.
Proactively work in a safe manner.
Perform other duties as assigned.
Provide on-the-job-training to field service technicians when required.