Experienced Service Technician

Control Technologies•Manchester, NH

2d•Onsite

About The Position

The Senior Field Service Technician/HVAC Software Technician is responsible for troubleshooting and repairing HEATPUMP system problems at customer facilities. This role requires a broad knowledge of the HVAC controls industry, including programming HEATPUMP control systems according to specifications, reading mechanical blueprints, providing customer training, field start-up, and technical support to field technicians. The technician will also perform preventive maintenance, diagnose and troubleshoot HVAC systems, document work performed, and interact with customers and contractors.

Requirements

Experience that includes all aspects of HEATPUMP /Building Automation Controls is necessary.
A highly motivated self-starter with exceptional communication, leadership and computer skills (TCP/IP, Photoshop, XML, MS Windows, Java, Visio and AutoCAD) is required.
Excellent communications skills, both verbal and technical writing.
Ability to plan, prioritize and meet deadlines within specified time constraints.
Must have good understanding of boilers, chillers, and air-handling units, electrical equipment, motors and other HVAC equipment and their use.
Ability to lift up to 75 pounds.
Good interpersonal skills required.
Must have valid driver’s license and clean driving record.
EPA Universal 608 certification
NH Gas Fitters License
Minimum of two (2) Skills are required from this category: AX Certification or equivalent experience, Niagara R2 Certification or equivalent experience, Honeywell Certification or equivalent experience, Johnson Certification or equivalent experience, WPT Certification or equivalent experience, Alerton Certification or equivalent experience, Niagara R2 Certification or equivalent experience, Network 8000 Certification or equivalent experience.

Nice To Haves

Pneumatic controls
NORA Certified or CTAP certified
Variable Speed Drive Certified
Any other DDC control programming software

Responsibilities

Monitor HVAC equipment for proper operation and settings per OEM minimum requirements.
Perform electro-mechanical maintenance on HVAC equipment and controls.
Accurately diagnose and troubleshoot HVAC systems.
Accurately document all work performed and parts used on service work orders via Service TRAC software.
Explain work performed to customer and obtain customers’ approval prior to departure.
Work with minimal supervision.
Respond to 24/7 emergency service calls as needed.
Maintain vehicle stocking levels.
Perform cycle counts on vehicle inventory bi-annually (November and May).
Maintain vehicle cleanliness inside and outside.
Report vehicle maintenance needs to direct supervisor and fleet manager.
Accurate recording of time on corporate time sheet via Service TRAC software.
Document diagrammatic changes to operation and maintenance manuals.
Perform digital controller programming to achieve sequence of operations detailed by project specifications.
Commission and verify proper functionality of field controllers on assigned projects.
Complete programming requirements for specific projects.
Perform graphical programming for customer computer interfaces for various product lines.
Ensure that customer satisfaction is always 100%.
Interact with customers and contractors as required.
Provide assistance to others as needed.
Maintain computer hardware, software, and licenses as required to assure properly operating equipment.
Proactively work in a safe manner in the context of performing the functions of your position.
Perform other duties as assigned.
Provide on-the-job-training to field service technicians when required.