Senior Field Service Engineer (GCS- Field; San Jose, CA)
Teradyne•San Jose, CA
•$86,000 - $137,600•Onsite
About The Position
The Senior Field Service Engineer delivers advanced technical support to customers and field teams, solving complex issues and leading cross-functional initiatives. This role drives productivity improvements, supports global customer engagements, and plays a key role in escalations, knowledge sharing, and continuous improvement efforts.
Requirements
- BS or Master’s in Electronics Engineering, Electrical Engineering, Physics, or related field
- 10+ years of experience in a production or field support environment with strong performance
- Proven ability to lead complex problem-solving and cross-functional initiatives
- Strong communication skills with the ability to influence customers and internal teams
- Self-driven with a focus on continuous improvement and customer success
- Ability to lift up to 50 lbs
Responsibilities
- Lead resolution of complex technical issues across customers, field teams, and factory
- Drive cost reduction and productivity improvement initiatives
- Support global accounts and travel as needed for critical customer engagements
- Mentor engineers and promote knowledge sharing through e-Support and best practices
- Identify gaps and implement process and performance improvements
- Represent Teradyne in high-impact customer situations
Benefits
- medical
- dental
- vision
- Flexible Spending Accounts
- retirement savings plans
- life and disability insurance
- paid vacation & holidays
- tuition assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
