Senior Field Service Engineer (TX)

Omega Medical Imaging LLC•Dallas, TX
•Remote

About The Position

At Omega Medical Imaging, we are innovators in the field of interventional imaging. As the only company in the world specializing in AI-driven fluoroscopy systems for Electrophysiology (EP) and Gastrointestinal (GI) cases, we’re transforming how clinicians perform life-saving procedures. Our patented FluoroShield™ technology reduces radiation exposure by up to 84%, enhancing patient safety and improving clinical outcomes. Joining Omega Medical Imaging means being part of a mission-driven team where your work has a measurable impact on healthcare delivery—and where your technical expertise directly supports our commitment to excellence, innovation, and service.

Requirements

  • Associate or Bachelor’s degree in Electronics, Biomedical Engineering, or related field.
  • 5+ years of experience in servicing interventional X-ray or fluoroscopy systems.
  • Strong diagnostic skills in electromechanical and software troubleshooting.
  • Familiarity with DICOM, PACS, and hospital IT environments.
  • Demonstrated skills in wire crimping, soldering, basic electronics, voltage measurement, and troubleshooting. Reading and translating drawings & schematics.
  • Professional demeanor and communication skills, along with an ability to resolve problems effectively in high-pressure situations.
  • Valid driver’s license, reliable transportation, and a passport (or willingness to obtain one).
  • Must be able to lift a minimum of 50 lbs. with or without reasonable accommodation.

Nice To Haves

  • Prior OEM certifications from GE, Canon, Siemens, or Shimadzu are a plus.

Responsibilities

  • Staying flexible to travel to customer sites globally, which may include nights, weekends, and holidays as assigned by the service coordinator.
  • Leading installation, configuration, and validation of mobile C-arm, fluoroscopy systems.
  • Performing advanced troubleshooting and repairs for hardware/software issues.
  • Conducting preventive maintenance and ensure compliance with regulatory standards.
  • Training clinical staff in equipment operation and best practices.
  • Maintaining detailed documentation and service records.
  • Mentoring junior engineers and contributing to service documentation without direct people-management responsibility.
  • Representing Omega Medical Imaging professionally onsite with customers through clear communication, adherence to company policies, and a customer-focused approach to service delivery.

Benefits

  • Competitive salary and comprehensive benefits
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