Senior Field Sales Director

THG•San Francisco, CA

3d•$150,000 - $157,000•Remote

About The Position

About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. With us, you’ll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. Why be a Senior Field Sales Director at THG Beauty? The Senior Director Field Sales, North America is a strategic and people-first leader responsible for driving retail sales performance, brand execution, and field team excellence across Sephora North America. This role oversees all in-store field activity, ensuring flawless execution of brand strategy, elevated client experiences, and consistent achievement of sales, productivity, and distribution goals. This leader partners closely with Sephora, internal cross-functional teams, and third-party partners to scale the brand, elevate retail presence, and maximize growth across doors.

Requirements

10+ years of progressive field sales leadership experience within prestige skincare or beauty.
Deep, proven experience managing Sephora field teams and retail environments.
Strong people leadership skills with a track record of building and scaling high-performing teams.
Strategic thinker with strong analytical and problem-solving abilities.
Exceptional communication, influence, and relationship-building skills.
Passion for skincare, education, and elevated client experience.
Ability to travel extensively (50–70%).

Responsibilities

Field Leadership & Performance Lead, inspire, and develop a high-performing field organization of Account Executives.
Set clear performance expectations, KPIs, and accountability across all Sephora doors.
Drive consistent achievement of sales, productivity, and conversion goals across regions.
Implement best-in-class coaching, training, and development programs to build talent and bench strength.
Sephora Partnership & Execution Serve as a key field partner to Sephora store leadership and regional teams.
Ensure brand standards are flawlessly executed across all doors, including visual merchandising, education, service model, and brand storytelling.
Support new store openings, expansions, and special initiatives in partnership with Sephora.
Act as a brand ambassador, representing the company with professionalism and credibility in all retail environments.
Sales Strategy & Planning Translate company and Sephora strategies into actionable field plans that drive measurable results.
Partner with Sales Planning, Merchandising, and Marketing to execute launches, promotions, and key retail moments.
Provide insights from the field to inform forecasting, assortment optimization, staffing models, and future growth strategies.
Analyze performance data to identify opportunities, risks, and corrective actions.
Education & Client Experience Ensure a best-in-class education and service experience aligned with Sephora standards and brand values.
Partner with Director of Education to develop and execute training strategies for skincare knowledge, regimen selling, and hero product storytelling.
Champion a client-first mindset that elevates brand loyalty and conversion.
Operational Excellence Own field budgets, headcount planning, and third-party agency relationships.
Optimize coverage models, visit cadence, and labor investment to maximize ROI.
Ensure compliance with Sephora policies, brand guidelines, and operational standards.