Senior Field Applications Engineer

Motorola Solutions•Reston, VA

1d•Hybrid

About The Position

CRFS seeks a versatile and proactive Senior Field Applications Engineer (FAE) to serve as the primary technical bridge between our engineering team and our diverse customer base. In this role, you will provide expert-level support, hands-on training, and troubleshooting for complex RF systems and networked solutions. This position is based at CFRS' U.S. headquarters located in Reston, VA, and is a hybrid role. The ideal candidate thrives in dynamic environments, whether working independently or collaborating with a team. A strong background in RF theory, a "can-learn" attitude, and a passion for solving problems in the field are key requirements. The Senior Field Applications Engineer will report to the Manager of the US FAE Team on the US Field Applications Engineering team.

Requirements

Solid understanding of RF concepts (frequency, power, spectrum analysis) and proficiency with test equipment such as Spectrum Analyzers, Network Analyzers, and multimeters.
B.S. in electrical engineering, telecommunications, or a related technical field (relevant military technical school experience will be considered in lieu of a degree).
Experience working on static sensitive equipment in ESD controlled environments.
Basic to intermediate networking skills (TCP/IP, subnets, VLANs, and hardware configuration).
Excellent computer skills, including proficiency with specialized software and standard OS environments.
Exceptional oral and written communication skills; ability to explain complex technical concepts to non-technical stakeholders.
A proven ability to learn new technologies rapidly and the discipline to work effectively with minimal supervision.
Must be willing and able to travel frequently to support customer requirements.
Knowledge and experience of safe working practices including risk assessment and mitigation.

Nice To Haves

Experience working within DoD, Government, or defense contracting environments.
Active or prior Secret/TS clearance is preferred, or the demonstrated ability to achieve one.
Demonstrated track record of managing field schedules and customer relationships independently, acting as the face of the company in the field.

Responsibilities

Provide high-tier technical assistance remotely and on-site to ensure mission success for a diverse range of CRFS customers.
Maintain and deliver comprehensive training to end users, ranging from basic system and software operation to advanced system use.
Perform diagnostics and high-level repairs on CRFS equipment both in the office and in the field.
Deploy to customer locations to support, configure, and assist with the installation of CRFS equipment.
Develop test plans and summary project reports to support customer exercises and field activities.
Support Sales Teams with system capability demonstrations and technical advice to advance sales objectives.
Proactively manage all demonstration equipment and inventory to ensure it is calibrated, updated, and ready for deployment at all times.
Act as the voice of the customer, relaying field data and feature requests back to the appropriate internal teams to drive product improvement.
Travel up to 50% domestically and internationally to customer sites and trade events.
Perform other related duties as assigned.