Senior Field Administrator

Alternate Solutions Health Network•Kettering, OH

About The Position

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. The Senior Field Administrator (SRFA) assumes ultimate accountability for clinical and business operations at assigned agency location(s) with revenue that is $50 million +. They serve as a back up to the Regional Vice President, Home Health and provide oversight of the coordination of all clinical disciplines involved in providing quality, cost-effective billable care under the direction of the physician. The SRFA is responsible for maintaining relationships with our partners to achieve clinical excellence outcomes, regulatory compliance, patient and employee satisfaction, in a fiscally responsible manner. The SRFA understands and practices all legal and company rules and regulations. Key Responsibilities: Responsible for the budget and other key performance indicators such as admissions, recertifications, VPE, LUPA, etc. Adhere to and participate in the agency’s mandatory HIPAA privacy program and employee compliance program. Manage performance to meet established standards and processes; ensure agency success on performance metrics by adhering to training, processes, and budgetary constraints. Provide oversight for overall operational performance to meet goals on key performance indicators, developing action plans as needed to ensure agency success. Collaborate with partners to reach quality and process measure goals related to star ratings, hospital utilization, patient and employee satisfaction. Lead service expansion within assigned market. Keeps abreast of industry benchmarks and continuously strives to organize implementation efforts to achieve top decile or quartile of benchmark. Adhere to the organizations policies and procedures within Medicare and federal guidelines Interact with individuals (internal clinical teams, patient family member, physician, etc.) as applicable via phone, email and/or face to face concerning patient care Assume accountability for documentation and clinical charting practices in accordance with agency protocol and Medicare/Federal/State guidelines Review all policies and procedures for compliance with local, state and federal regulations Implement policy, procedures and quality improvement programs in the field Monitor patient trends and outcomes Maintain professional growth and development through seminars, workshops and professional affiliations to keep abreast of the latest trends in field of expertise Maintain a professional appearance and Cultural Fit as a representative of the company Other duties as assigned Management Responsibilities: Directly supervises the Director, Nursing and indirectly supervises the field staff and clinical support team Interviewing, hiring, training and termination of department personnel Provides consistent coaching and provides challenge and opportunity to direct reports Supervises direct reports with consistency and clarity of expectations Completes yearly evaluations in an accurate and timely manner Performs coaching, counseling and discipline as needed Works with direct reports to ensure employee satisfaction and resolution of issues and concerns Conducts employee performance reviews

Requirements

Bachelor's degree in Healthcare, Business Administration, Nursing, or other relevant area
Minimum of 5-years supervisory or administrator experience in post-acute care setting or related health programs required.
Knowledge of guidelines governing home health agencies.
Ability to create positive impressions and maintain effective communication with a variety of people
Possess strong critical thinking and problem-solving skills and demonstrated effective verbal and written communication skills.
Ability to monitor the allocation of resources according to budgetary limitations.
Ability to oversee and be a visionary to make appropriate clinical, operational, and business development judgements.
Valid driver’s license and auto insurance.
Travel up to 50% of the time, if multiple locations.

Nice To Haves

Expertise and home healthcare background for multiple sites preferred.
Operational knowledge of HCHB software, PDA’s, ADP, Microsoft Office & Outlook preferred.

Responsibilities

Responsible for the budget and other key performance indicators such as admissions, recertifications, VPE, LUPA, etc.
Adhere to and participate in the agency’s mandatory HIPAA privacy program and employee compliance program.
Manage performance to meet established standards and processes; ensure agency success on performance metrics by adhering to training, processes, and budgetary constraints.
Provide oversight for overall operational performance to meet goals on key performance indicators, developing action plans as needed to ensure agency success.
Collaborate with partners to reach quality and process measure goals related to star ratings, hospital utilization, patient and employee satisfaction.
Lead service expansion within assigned market.
Keeps abreast of industry benchmarks and continuously strives to organize implementation efforts to achieve top decile or quartile of benchmark.
Adhere to the organizations policies and procedures within Medicare and federal guidelines
Interact with individuals (internal clinical teams, patient family member, physician, etc.) as applicable via phone, email and/or face to face concerning patient care
Assume accountability for documentation and clinical charting practices in accordance with agency protocol and Medicare/Federal/State guidelines
Review all policies and procedures for compliance with local, state and federal regulations
Implement policy, procedures and quality improvement programs in the field
Monitor patient trends and outcomes
Maintain professional growth and development through seminars, workshops and professional affiliations to keep abreast of the latest trends in field of expertise
Maintain a professional appearance and Cultural Fit as a representative of the company
Other duties as assigned
Directly supervises the Director, Nursing and indirectly supervises the field staff and clinical support team
Interviewing, hiring, training and termination of department personnel
Provides consistent coaching and provides challenge and opportunity to direct reports
Supervises direct reports with consistency and clarity of expectations
Completes yearly evaluations in an accurate and timely manner
Performs coaching, counseling and discipline as needed
Works with direct reports to ensure employee satisfaction and resolution of issues and concerns
Conducts employee performance reviews